Service Representative Administrative Assistant

SUMMARY

An energetic and enthusiastic individual looking for an entry-level position in sales where I can quickly learn to add value to the sales team and help my customer with their needs. Temporary retail sales experience together with my Communications qualification and my hard work provide a solid basis on which to build my sales skills. Motivated, team-orientated with integrity and a strong work ethic, I am seeking an opportunity to prove myself. A results-driven and a hard worker, I am fully committed to contributing to the success of your company.

SKILLS

●Active listening

●Team player mentality

●Outgoing personality

●Enthusiasm

●Verbal/written communication

●Always respect and work hard to maximize customer satisfaction

EXPERIENCE

Administrative Assistant

Plastech Solutions S.A. 2014- 2016

I was hired for Assistant manager position were I was responsible for the supervision of the proper stock arrangement and maintaining customer and employee relationships. Built working relationships with new clients and production team moreover in force rules and guidelines of the business. Listening to employee and customers’ needs and preferences to provide accurate advice.

Customer Service Representative

Luxottica Feb 2018 – Oct 2019

●Answered incoming calls and processed orders.

●Resolved customer complaints, troubleshoots issues to determine the best path for resolution.

●Corrected documents, customer interactions and tracked call types.

●Followed up with customers to resolve inquiries regarding order status, shipping status and stock availability.

CDL experienced driving

List of companies I’ve work for : MDC, Survival Transport inc., Youf1rst LLC Janv 2020- Nov 2022

I have about 2 year’s of experience in the trucking industry. I’ve learned the rules and regulations of being a driver and also the safety guidelines that are required in this industry. I did team and solo throughout my journey and I always had excellent communication with my dispatcher and also provided feedback to the broker whenever it was needed.

EDUCATION AND TRAINING

●Graduated High School.

●Have 60+ college credit by studying accounting as a major.

●Completed CDL training course.

●Pursuing education in Business management and also supply chain.

ADDITIONAL STRENGTHS

Multilingual: English, French, and creole.

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