Data Entry Administrative Assistant
Resume:
SONDRA BALL
**********@*****.***
CAREER OBJECTIVE: To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
CORE STRENGHTS
Leadership Problem solving and decision-making
Teamwork Organize, plan, and prioritize work
Detail Oriented Strong Work Ethics
Learning agility Self-Motivated
SKILLS SUMMARY
Excel, Word, Data Entry, Outlook, Monument, PCP Group Database Management
RELEVANT PROFESSIONAL EXPERIENCE
06/17 – 11/19 Commonwealth Care Alliance
Contract Coordinator
Maintained a check-in/check-out grid of pulled contracts on a daily basis
Refiled pulled contracts on a timely basis
Maintained a dashboard log for executed addendums, amendments and contracts
Scanned and saved letters of agreement under appropriate drive
Mailed out provider contracts, addendums and amendments
Created and filed away new physical provider contract files as needed
Re-arranged letters of agreement by year
Created expense reports for the Head of the Department
Ordered office supplies as needed
04/08 - 9/16 Tufts Health Plan
Provider Information Management Specialist
Ensured timely receipt and accurate processing of Provider Information Forms
Maintained provider records and data required by state regulations
Received, logged and ensured timely response to provider inquiries, phone calls, emails, website questions/concerns
Resolved provider claim issues
Triaged claim issues between Customer Service claims queue and the Claims Department
Researched data discrepancies and requests from other departments
Researched and updated data quality reports to support departmental quality control processes
Maintained multiple projects and priorities at one time and effective finished projects in a timely manner
Adhered established department standards for data quality and productivity
Took meeting minutes, wrote up, and distributed project meeting minutes
11/07 - 04/08 Network Health Plan
Administrative Assistant
Provided support for provider Relations, Credentialing and Contracting Departments
Logged in Facility and Provider Information on Credentialing tracking log
Maintained office supplies
Mailed Credentialing letters to Providers informing them of their status
Prepared Orientation Packages
Mailed Provider Manuals as requested from External Representatives
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