MARGARITA LEACH 848-***-****

Palm Beach Gardens, FL adw885@r.postjobfree.com

Office assistant with extensive data entry and customer relations experience.

CORE COMPETENCIES

Scheduling Tracking Customer Relations Compose Job Procedures

Customer Service Problem Solving Records Management Trainer

Detail Oriented Data Entry Microsoft Suite Hospitality

E-File Clerk, PROVEST LITIGATION SERVICES, Greenacres, FL / 2018 – 2021

Electronically e-filed documents with the State of Florida on behalf of our clients

Ran daily status reports to determine documents ready for service, new cases requiring proposed orders to be prepared and submitted and cases that required a phone call/email to a specific county inquiring on the status of issued documents

Addressed issues for documents rejected by the courts and took the necessary actions required to correct and resubmit

Handled proposed orders for all M/O counties in the State of Florida

Extensive data entry

Recruiter, INFLAMAX RESEARCH, Neptune, NJ / 2016

Pre-screened participants based on protocol and inclusion/exclusion criteria for each study

Scheduled participants for initial screening and follow-up appointments

Set-up, updated and maintained accounts; verified employee timesheets and reported all discrepancies

Provided follow-up to candidates with test results, details of studies, compensation, etc.

Trained new coordinators and assisted with company procedures for recruitment

Recruiter/Customer Service, AMERICAN INCOME, Eatontown, NJ / 2013-2015

Composed job descriptions and posted to Craigslist and university websites; set-up campaigns on Monster; utilized LinkedIn and Career Builder

Identified creative avenues for sourcing high quality, diverse talent to support broader organizational talent initiatives

Screened resumes and conducted phone interviews for qualified candidates for customer service, sales and managerial positions

Trained and mentored new employees

Sales Representative, Wyndam, Timeshare Division 2011 – 2012

Attended informational lecture with prospective buyers followed by a tour of the property

Sought to learn what prospective buyers were seeking

Reviewed their vacation needs, budget and areas of travel

Asked any and all questions and concerns

Teacher/CEO, A Taste of Music, 1992 – 2010

Provided individual piano and voice instruction for children, teens and adults.

Designed customized lessons when necessary for children with different learning styles.

Incorporated theory into lessons and provided additional teaching aids.

EDUCATION: Bachelor’s

Evangel University, Springfield, Missouri

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