District Manager Business Consultant
Resume:
TRACIE HANSON
TAYLORSVILLE, KY. 40071
Objective: Continue to advance my career with a solid, fast paced, people-oriented company. I want to utilize my skills as a proven leader, trainer, and multi – unit Manager.
Heritage Assets (Hardees Franchise): 2018 – present
District Manager
Lead my restaurants to success in all facets of operations
P&L results
High Corporate inspection scores (Q.S.C., Q.A., Customer survey results)
Staffing
Training
New Products
Hardees Food Systems: 2014 – 2018
Franchise Business Consultant
Work with Hardees Franchisees and their teams on Hardees systems and processes
Conduct Operations Assessments on all of my locations throughout the year
QA inspections on restaurants in my region
Discuss Business Plans
Sell Franchisees on new initiatives to get buy- in/ support
Steaknshake: August 2010 - 2014
Director of field Training - East
Direct training initiatives for the east half of the company and Franchise restaurants (230 locations)
Profit and loss - budgeting/ planning/ analysis/ accountability
Manage new hire Managers in training process
Internal development
New product launches (quarterly) company and franchise
New restaurant opening support
Teach quarterly classes
Quarterly restaurant level training follow up and coaching
Whataburger: May 2007 – August 2010
Regional Training Manager – (El Paso, Arizona, West Texas, Houston)
Direct training initiatives for my region
Profit and loss - budgeting/ planning/ analysis/ accountability
Manage new hire Managers in training process
Internal development
Manage New product launches (quarterly) company and franchise
New restaurant opening support
Follow up on quarterly classes
Quarterly restaurant level training follow up and coaching
Hardee’s Food Systems: January 2004 – May 2007
District Manager – St. Louis, Mo.
Profit and loss - budgeting/ planning/ analysis/ accountability for my district
Internal development / building teams
QSC (quality, service, cleanliness)
Uphold company standards/ 100% compliance/ Audit
Development plans/ follow up
Holly Berry Baking Company: September 2001 – January 2004
Catering Manager – St. Louis, Mo
Hiring/ Scheduling
Processing orders/ accuracy
Ordering
Food cost
Gift orders
Souper Salad: November 1997 – September 2001
District Manager – St. Louis, Mo.
Profit and loss - budgeting/ planning/ analysis/ accountability for my district
Internal development / building teams
QSC (quality, service, cleanliness)
Uphold company standards/ 100% compliance/ Audit
Development plans/ follow up
Hardee’s Food Systems: October 1985 – November 1997
GM/TGM/ CTM – Illinois, Indiana
Education:
Some college classes
High school diploma
DDI Certified ( Business Teaching Certification)
Serv Safe Certified Instructor
Numerous business related books and classes taken and read
25 years on the job training in all aspects of the business
Skills and Abilities:
Working knowledge of Word, Excel, PowerPoint
Presentation skills
Time Management skills
Proven team and people developer
Self - motivated
No physical restraints
Problem solver
Team player
Clear driving record
References:
Dan Zeliff - (VP of Operations Hardees) 1 - 618 -550 - 3900
Tim Hewlett – (VP of Training Steaknshake) 1 – 317 - 513 - 2444
Contact this candidate