Customer Service Specialist

+1-437-***-****

*************@*****.***

Brantford ON, N3S 7K2

C O N T A C T P R O F I L E

E D U C A T I O N

WORK E X P E R I E N C E

Good at Customer

Service.

Good at Engaging with

People.

Good at Finance and

Financial Activities.

Good Anchor.

Can lift heavy weight.

Very Hardworking.

Keen to learn new things

Strong Communication.

Time management.

Multitasking.

University Of Mumbai

BMS - June 2013 – April

2016

Conestoga College

Institute of Technology

And Advanced Learning

GBM - Current

LAFARGE HOLCIUM GHS PVT

SR. customer service specialist 1 YEAR & 10 MONTHS To pursue an opportunity where I can make the best of my potential and contribute to achieve the organization goals

L A N G U A G E S

ENGLISH

HINDI

MARATHI

GUJARATI

PUNJABI

S Y O N P E R E I R A

WIPRO PVT LTD

SR.Customer service 1 YEAR & 8 MONTHS

May 2017 - Apr 2019

S K I L L S

Sunday - Anytime

Saturday - Anytime

Monday - 05 PM to closing

Tuesday - 11 AM to closing

Wednesday - 11 AM to closing

Thursday - Anytime

Friday - 09 PM to closing

Morning shifts and night shifts both are

preferred

Netcore Solutions

Customer service executive : - 2 YEARS

Jul 2019 - Mar 2021

Jul 2021 - Apr 2023

A V A I L A B I L I Y

Provided exceptional customer service, answering

inquiries, resolving issues, and ensuring customer satisfaction.

Demonstrated effective communication skills by effectively conveying product information and handling customer complaints.

Utilized problem-solving skills to identify and resolve customer concerns, resulting in a high customer satisfaction rate.

Maintained accurate customer records and utilized CRM system to track interactions and personalize service. Collaborated with cross-functional teams to resolve customer issues and improve processes.

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