HERMIN RAHIMI

Tel: (***) *** - ****

E-Mail: adw85r@r.postjobfree.com

CAREER SUMMARY

A specialist in diversity as it applies to global professional customer service with international experience and skills in Automotive Quality, Manufacturing, Operation, Supplier Management, Warranty, Audit Process, Product Development, Customer Special Requirements, Government Regulations, National Highway Traffic Safety Administration (NHTSA’s) Requirements, and FMVSS. Product knowledge of Chassis, Powertrain, Interior Electrical, Seating and interior, Climate Control, Body Closure systems and exterior, and Exhaust System. Strong project management, and negotiation skills with proven financial achievements. Strong process, product integrator during multiple business acquisitions, and spin off. CAREER OBJECTIVE

To obtain a Vice President or Director position in Quality, Manufacturing, Business Strategy Planning, or Customer Relationship.

EDUCATION

* Eastern Michigan University, Ypsilanti, MI - Major: Master of Science in Manufacturing Process Engineering Technology with Minor in Quality Management (G.P.A. 3.85), 2000.

* Eastern Michigan University, Ypsilanti, MI - Major: Bachelor of Science in Medical Technology with Minor in Chemistry (G.P.A. 3.4), 1998.

EMPLOYMENT EXPERIENCE

Piston Automotive – Redford, MI (1/2022 – Present)

($2 Billion Revenue)

North America Quality Director

Responsible for 9 Manufacturing Plants in North America and their Internal and External Operation Quality Performance, and customers Issues.

Responsible for the management of the Plant’s Quality Manager, and Supplier Quality

Leading Customer Issues and Management Reviews (Ford, Stellantis, GM, Toyota, and Honda)

Establishing initiatives with executive staff to improve organizational performance, and ensuring that internal processes and metrics are aligned to create the highest product quality and competitive advantage.

Responsible for New Model Launches, Advanced Quality, Supplier Quality, Customer Quality, Read Across, Benchmarking, and Problem Solving across all Manufacturing Plants at Piston Automotive

Leading and managing supplier chain crisis for quality and part shortage issue to validate new products.

Responsible for managing, and improving Customer Scorecard, Cost of Quality, Scrap, and customer interruptions in the region.

Managing Continuous Improvement Budget across all sites, as well as department budget.

Responsible for achieving and maintaining Quality Certifications such as IATF 16949, ISO 1400, Ford Q1 across all Piston Automotive Plants.

Faurecia Automotive – Farmington Hills, MI (8/2019 – 11/2021)

($21 Billion Revenue)

North America Quality Director – Operation and Customer Quality:

Led and managed the quality in North America for Exhaust System Division

Responsible for 15 Manufacturing Plants in North America and their Operation Quality Performance

Supported Faurecia Global Team in France with all Corporate initiatives and implementing them in the region.

Responsible and managed quality issues with all Automotive Customers (GM, Ford, FCA, all German and Japanese Car Manufacturer) in North America, including implementation of “Customer Specific Requirements”

Responsible for managing, and improving Cost of Quality, Scrap, and customer interruptions in the region.

Led and implemented Faurecia “8 Quality Basic” and “Faurecia Excellence System” (Lean Manufacturing) across all plants.

Led all activities for Benchmarking, Best Practices and Quality Read Across in the region.

Managed external Customer Scorecard, and internal Operation Quality for reporting to Senior Executive.

Led and managed “Total Customer Satisfaction” implementation activities in the region.

Supported product validation testing and evaluations, including packaging.

Supported New Model Launches and worked across multiple projects at the same time.

Managed all Internal Supplier Issues

Led and directly managed all certifications across all plants in the region for IATF, VDA, CQI-15 Self Assessment, Ford Q1, GM BIQS, and Government Regulations Requirements.

Led and Managed “Divisional Warranty Team” for managing warranty return parts, analysis, customer reports, and Cost of Warranty.

Led Corrective Action Plans with Engineering for Warranty in the region.

Supported 6Sigma Team with all Black & Green Belt Projects.

On-going Plant Governance reviews and audits to improve Quality performance and align it with Operation.

Managed all North America Sites for Production Shut Down and Production Start up During COVID-19 Crisis for operation and supply chain.

Led Supplier Chain part shortage issues during and post COVID-19. Managed part schedules with Material Department and Purchasing. Actively worked with internal and external customers to obtain deviation and validation for new products.

Continental Automotive Systems: Auburn Hills, MI (3/2005 – 8/2019)

($52 Billion Revenue – No. 1 Biggest Automotive Supplier World Wide) North America Corporate Quality Key Account Director: European OEM Account (VW, BMW, Mercedes Benz, Daimler Truck, PACCAR) (1/2011 – 8/2019) Ford Account (3/2005 – 1/2011)

Led and Managed quality of the ALL Chassis, Powertrain, and Interior Electronic Products across all 5 divisions

/15 Business Units at Continental Automotive.

Acted as primary point of customer contact to coordinate activities with advanced ability to effectively communicate and influence the outcomes of the decision-making process at the Executive Level.

Supported the Global Quality Organization at Frankfurt, Germany to establish the new processes and procedures for Continuous Improvements.

Led and ensured “Customer Special Requirements” implementation at Corporate Level and North American Plants.

Led over 110 major launches for multiple new model programs in North America and Asia with Ford Motor Company, VW, BMW, and Mercedes Benz in the past 14 years.

Managed, led, and implemented Warranty Activities in North America, and Europe including “Warranty Cost Reduction” and “Warranty Sharing” Negotiation with customer.

Led all Executives Regional meetings with Ford HQ in USA and Mexico, BMW, VW, and Daimler in North America.

Participated and established goals in "Target Agreement Reviews" for new Model Products.

Managed and supported new program issues such as capacity, budget, material handling, packaging, and sub- supplier’s issues with cross functional teams.

Trained and Audited Continental Plants for “Design & Process Improvement” actions.

Led and performed customer specific Process Audit.

Managed Continental North America “Warranty Part Return Center /Analysis Lab” for all OEMs.

Trained all North American Plant Quality Managers for Ford, VW, BMW, and Daimler Specific Requirements, Lean Manufacturing & AIAG Standards.

Implemented over 170 Corrective Action Plans and Lean Manufacturing Projects across different Plants.

Reviewed “Safe Launch Plans” at Continental North American & Europe plants prior to launches.

Participated and supported the Corporate with a special assignment of launching and startup of 2 new manufacturing plants in Mexico.

Led and strategized quality activities and transitions during Continental’s Major Motorola acquisition in 2006 and Siemens VDO in 2008.

Managed and monitored Ford Q1 Certificate for 89 sites WW, and VDA for 11 sites at Continental.

Managed Global Quality Launch Issues and supported Ford Motor Company and other European OEM in North America, Asia and South America with their daily and high-level issues.

Led all major Corporate Executives Review (ABF / BUR and all related reviews) for Ford (WW Status), and European OEM (Regional Status) at Continental for Quality and Manufacturing issues. Lear Corporation: Southfield, MI (7/2003 – 3/2005)

($16 Billion Revenue)

Corporate Quality Manager – Ford, BMW, Nissan & Hyundai Accounts (2/2004 – 3/2005)

Managed and led Quality for ALL Seating Programs for Lear Ford, BMW, and Hyundai / Nissan Divisions, at 14 seating plants. This was including all Advance Product Quality Planning (APQP), Production, Supplier Quality, and Warranty activities.

Developed and implemented “New Product Requirements” with customer and Lear Manufacturing Plants.

Represented Lear as Executive Management in terms of Quality Concerns for current & future issues.

Led, managed, and conducted “Ford Launch Readiness Reviews” at the Seating Plants during the program launches.

Led and reviewed the seat “H-Point”, “Appearance Criteria” and “Interior Color Harmony” according to the customer requirements.

Created and implemented the “Safe Launch” plans across Lear Manufacturing Plants.

Led 8 major launches at Lear / Ford Seating Plants.

Created and submitted monthly Quality Reports from Plants to Corporate in order to establish continuous improvements.

Conducted the quarterly “Ford Business Unit Reviews BUR” for seating Plants. Corporate Quality Manager – Daimler Chrysler Accounts (7/2003 – 2/2004)

Managed ALL Seating Programs for Lear Daimler Chrysler Division for quality requirements.

Developed and implemented new product / services requirements with customer.

Led all Daimler Chrysler Process Sign-off (PSO) and launch activities with customer.

Maintained continuous improvement at the North America Seating Plants.

Led 2 major launches at Lear/Daimler Chrysler Seating Plants. Ford Motor Company: Plymouth, MI (7/2000 – 7/2003)

($146 Billion Revenue)

New Model Launch Supervisor - Climate Control Div., Sheldon Rd Plant (7/2002 – 7/2003)

Led all launches, TS 16949 & Ford Q1 Certification during transition from Ford to Visteon

Coordinated all of the new model program activities “Advanced Product Quality Planning” for 14 launches at Sheldon Rd Plant, including PPAP / PSW final submission.

Conducted, and prepared for Launch Readiness Review (LRR) meetings with customers.

Assisted Program Managers in negotiating customer target requirements and incorporating it within the Visteon Statement of Work (SOW).

Assisted the Program Buyers with "Sourcing Process" based on product performance and part manufacturability.

Published the "Manufacturing Visteon Product Development System" Corporate Global Requirements Web Page” for Visteon New Model Programs.

Implemented & audited “Visteon Product Development System” process at Sheldon Rd Plant.

Published over 25 corporate procedures to meet TS 16949 requirements and obtained TS 16949 and Ford Q1.

Led and instructed “Lean Manufacturing, TS 16949, Six Sigma” to Visteon Internal employees. Manufacturing / Industrial Eng - Climate Control Div, Sheldon Rd. Plant (7/2000 –7/2002)

Lead Industrial Engineer for “Lean Manufacturing”, “Annual Budget”, “Line Rebalance”, and “Annual Capacity Study” projects at Sheldon Rd Plant, for 7Million production parts per year.

Optimized manufacturing process for 27 manufacturing lines at Sheldon Rd Plant.

Redesigned and implemented “Lean Manufacturing Cells” for 17 manufacturing lines.

Rearranged one of the shipping docks to implement SMF system.

Assisted Customer Business Group to quote any process / design changes, as well as new businesses by submitting Business Planning Letter and Visteon Quoting Form.

Estimated & quoted required capital investments for facilities, labor, and overhead for future and current model programs as a lead manufacturing Engineer for Climate Control Division.

Calculated the Annual Budget for all product lines as a lead manufacturing engineer. General Motor Corporation: Warren, MI (4/1999 – 7/2000)

($155 Billion Revenue)

Quality Engineer Analyst (C) – Central Body Closure Systems, Warren, MI (9/1999 – 7/2000)

Analyzed warranty & quality issues to establish “Best Design Guideline” for future models, and to support sub- supplier sourcing decisions.

Followed JD Power Survey to Benchmark. Also, coordinated performance testing for all closures’ components across all global GM platforms, to develop & implement the Best Practice for all body closures’ system components.

Participated, supported and provided data at all of the closures “Design Review Meetings” for new program launches to highlight any concern from the past products performances. Central IT (GMNA ISS) Student Intern (4/1999 – 8/1999)

Supporting GM Headquarter with AutoCAD licenses to prepare for Y2K. Updated over 400,000 AutoCAD licenses globally, for GM sites.

St. Joseph Mercy Health System / Hospital: Ann Arbor, MI (11/1997 – 12/1998)

(Member of Top 100 Hospital in US)

Medical Lab Tech – Central/Main Processing Lab, Ann Arbor, MI

Performed patients / specimen’s registration in the data base, as a Medical Technologist

Performed specimen’s preparation prior to uploading them in the testing equipment

Prepared specimens at Microbiology Lab to start and process the microbiology culture

Updated the data base with the patients test result and communicated the result to the physicians / Pathologists. AWARDS / HONORS

Honors: Dean’s List, Eastern Michigan University, Ypsilanti, MI Certificates: ISO 9001 / TS16949 Lead Auditor 2002, Volkswagen PSB 2015, ISO 9001 2015/ IATF 16949 2016 Lead Auditor, including

“Customer Specific Requirements, and Core Tools”

Special Technical Skills: Tooling Requirements, PPAP, New Model Launch Gate Development, Problem Solving, Failure Mode & Effects Analysis (FMEA), Capacity Study & Requirements, Forecasting, Packaging Requirements, Process Capability Study, Logistic & Material

(MMOG) Requirements, Process Change Requirements, Process Mapping, Lean Manufacturing ( Kanban, 5S, Kaizen), Error Proofing, Product Traceability, Process Contamination Study, Best Practice Development & Implementation, Process Audit, Supplier Readiness Audit, Warranty Contract & Cost Negotiation, Benchmarking, and knowledge of Electronic Production Process.

Awards: 1) Visteon Budget Award

2) Continental Automotive - Gold Award for Supplier Management.

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