WORK EXPERIENCE

Unit Secretary/Monitor Technician

Atrium Health Care - Monroe, NC

February 2016 to Present

• Communicates with patients, visitors, Physicians, nursing personnel, and various healthcare workers

• Completes computer data entry requirements which include order entry, cancellation procedures, and miscellaneous billing as required.

• Maintains a current census of patients and coordinates admission, discharge and transfer activities on the nursing unit.

• Performs ongoing observation of the cardiac monitors and interprets cardiac rhythms correctly.

• Detects and promptly reports changes in cardiac rhythms.

• Ensures timely and accurate communication of patient information with all members of the health care team.

• Documents clearly and accurately.

Customer Service Representative

Ez-Pass

September 2011 to March 2014

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Opens customer accounts by recording account information.

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Maintains financial accounts by processing customer adjustments.

• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

CRISSY

LOCKHART

Healthcare

Monroe, NC 28112

adw85a@r.postjobfree.com

843-***-****

• Is to secure a position within your organization. Demonstrating my professionalism, my detailed organizational skills coupled with a great personality and my team oriented ability.

• Monitor Tech/Medical Unit Secretary

• Records Clerk

• Administrative and/or Executive Assistant

• Medical Billing/Billing Analyst

Willing to relocate: Anywhere

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed. Medical Unit Secretary

Newark Beth Israel Medical Center - Newark, NJ

June 2002 to October 2010

• Prepared several patient's charts each day

• Transcribed all the physician orders into the computer and enter all patient information

• Faxed all order to the pharmacy and placed all lab slips into the charts

• Schedule all patients appointments

• Stocked all medical charts, ordered supplies for the unit, and stocked away all medical supplies

• Answered multi-phones lines

• Performed duties in Pediatrics/ICU, NICU, Adult/ICU, CIT CU, CCU, Cardiology, Oncology, Telemetry, Med/Surgical, ER, throughout the hospital.

EDUCATION

Bachelor of Science in Criminal Justice

Drake College of Business - Elizabeth, NJ

September 1998 to June 1999

High school in Education

Newark Evening High School - Newark, NJ

September 1991 to June 1994

SKILLS

Hospital

Prior Authorization

Call Center

Critical Care Experience

ICU Experience

Order Entry

Medical Records

Medical Scheduling

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CERTIFICATIONS AND LICENSES

CPR/BLS

January 2018 to January 2021

CPR BLS PROVIDER /American heart Association

CPI

July 2019 to July 2020

Nonviolent Crisis Intervention Training program

Contact this candidate