Office Manager Front Desk

Sherry Ann McClure

**** ****** ******, *** *********, CA 94134

adw84o@r.postjobfree.com 415-***-****

objective:

My objective is to offer to you my experience and enthusiasm for administration and customer service. My uniquely qualified experience derives from employment totaling 25 years as a sales coordinator, office manager and marketing assistant with firms specializing in advertising and utilizing customer service skills. I am familiar with working in both a public/private sector capacity with transit authorities and corporate entities to achieve mutual goals and also to assure client satisfaction.

core skills:

● written skills - contract production, supervision, and completion reports

● computer skills - Power Point // Adobe // Excel // Word // Google Docs

● personal skills - put together and executed production of office volunteer events at The San Francisco Food Bank and Project Homeless Connect

● formed and maintained excellent working relationships with Building Management and our Office Supply companies for many years

● responsible for several reports - attendance report for the entire office, and the DBE Report, which shows our effort in hiring from Disadvantaged Businesses to our Franchises: SF MUNI, BART, and AC Transit.

● showed creativity and talent working with photographs of our campaigns before and after clients had decided to work with company.

relevant experience:

Twenty-five years of experience as Coordinator and Office Manager for national firms. 2019 - Present Hayes Valley Apartments

Front desk assistant and receptionist for Hayes Valley Apartments. Welcome all tenants and guests with a smile and willingness to assist. Listen to, write up and close all work orders; write receipts and track all rent payments, assign purchase order numbers to invoices, and keep Reception and guest area clean and orderly.

2017- 2018 Corey, Canapary & Gallis

Interview on phone and in person for clients: BART, SamTrans, City of San Francisco, CalTrain, SMART Train, SF and East Bay Paratransit. Also assist in compiling information and data processing.

2016-2017 Ringo Liu/Nancy Mach at Berkshire Hathaway Responsible for all paperwork necessary to

obtain a home, procuring all necessary forms, signatures and inspections. 2008-2016 Intersection

Marketing Assistant Sales Coordinator and Office Manager Produced contracts, Contract Change and Contract Cancellations, put together completion reports and photos, maintained attendance report, DBE report, placed office supply orders, organized birthday celebrations, assisted with on-boarding new employees, handled majority of phone calls, took messages and maintained calendar for the General Manager, and provided correspondence for the General Manager and Sales Manager as needed. 2003-2008 Clear Channel/CBS Outdoor

As the Office Manager for Bus Shelter Operations, I compiled and formatted DBE reports for San Francisco MUNI every month, answered phones and followed through on customer and Account Executive requests regarding copy placement or obtainment, and logged all damage, repair, installation and removal of bus shelters in San Francisco. Also responsible for Petty Cash and Petty Cash reports every month.

1990-2003 TDI

While Business Manager I balanced and submitted Petty Cash and Checking reconcilations, logged all contracts, length of program and dollar value for our New York Office, handled General Manager’s calendar, appointments and correspondence. 1987-1988 Executive Suites

Answered phones and took messages for many clients and diverse companies. 1985-1987 Bull’s Texas Cafe

Hostess and Office Management; prepared cash deposit and Daily Reconciliation of all staff transactions, and a monthly summary of the same.

1988-1990 United Coffee

Took customer coffee orders and had a regular repeat list to call for orders every week; sent to warehouse for shipment; oversaw special requests and handled any customer complaints. education:

San Francisco State University // Psychology

interests:

Love to read, learn about people, take road trips with my family and two dogs. references:

Available Upon Request

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