Service Ambassador Customer
Resume:
Annette Vallee
Minneola, FL *****
*********@*******.***
Self-motivated professional seeking an opportunity where I can make a difference in the life of others. I have a passion for people and a career in servicing the general public. With over 26 years in a management role, I have dedicated my time to building relationships through teamwork, training/ development, and displaying empathy. I am a transformative leader who can be an asset to any organization.
Authorized to work in the US for any employer
Work Experience
Scheduling & Planning Coordinator
Healthcare Consultancy Group - Remote
September 2021 to October 2022
• Managed the calendars and agendas between candidates and the Talent Acquisitions team
• Served as a support member to the Speaker Bureau team by executing flawless organizational and communication skills when booking venues for personnel training and lecturing events
• Collaborated with team members during peek season to assist with DEI and recruitment sourcing projects
Facilities Manager
Jackie Robinson Foundation - New York, NY
June 2019 to June 2020
• Manage all systems and services to meet the needs of the facility, staff and organization
• Assisted the Human Resource Manager by sitting in on interviews and assisted with the on-boarding for new hires
• Mentor and leadership supporter for all high school seniors and college students
• Booked events and travel for scholars, alumni and board members throughout the organizations busy season
• Served as an Alumni Coordinator during the annual Mentor and Leadership Conference Assistant Manager
TJX Home Goods - Rockville Centre, NY
March 2018 to March 2019
• Customer Service Ambassador resulting to Store TOP 10 award
• Operational expert in training and development. Ensured all payroll, shipment allocations were managed and controlled
• Assisted the Loss Prevention department by overseeing store surveillance, providing excellent guest service and ensured all LP systems were in place
• Increased store sales through flawless daily execution in visual merchandising STORE MANAGER
American Eagle Outfitters - Bayside, NY
September 2016 to March 2018
• Organized all store operations by allocating responsibilities to personnel to ensure all operational, talent/onboarding and visual needs were met
• Supervised and guided staff towards maximum performance in all areas of the business
• Prepared and controlled the store’s budget aiming for minimum expenditure and efficiency
• Decreased company loss by increasing sales and protecting company product loss SENIOR SALES MANAGER
New York & Company - New York, NY
August 2007 to September 2016
• Recruited and trained a team of 40 associates for companies new store opening.
• Prepared reports by collecting, analyzing, and summarizing information to identify opportunities and wins of the business
• Controlled the stores profit & loss and Inventory management to increase daily sales goal
• St Jude district captain,averaging over 400k for Holiday 2011 & 2012 Education
Bachelor of Science in Business Administration in Management Purdue University Global - Indianapolis, IN
August 2017 to April 2019
Associate of Science in Business Administration in BUSINESS ADMINISTRATION and Event Planning
KAPLAN UNIVERSITY - Chicago, IL
June 2015 to March 2017
Military Service
Branch: USAR
Service Country: United States
Rank: E3
August 1991 to August 1999
Weapon Supply Specialist
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