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Service Ambassador Customer

Location:
Florida
Posted:
May 21, 2023

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Resume:

Annette Vallee

Minneola, FL *****

adw83f@r.postjobfree.com

+1-917-***-****

Self-motivated professional seeking an opportunity where I can make a difference in the life of others. I have a passion for people and a career in servicing the general public. With over 26 years in a management role, I have dedicated my time to building relationships through teamwork, training/ development, and displaying empathy. I am a transformative leader who can be an asset to any organization.

Authorized to work in the US for any employer

Work Experience

Scheduling & Planning Coordinator

Healthcare Consultancy Group - Remote

September 2021 to October 2022

• Managed the calendars and agendas between candidates and the Talent Acquisitions team

• Served as a support member to the Speaker Bureau team by executing flawless organizational and communication skills when booking venues for personnel training and lecturing events

• Collaborated with team members during peek season to assist with DEI and recruitment sourcing projects

Facilities Manager

Jackie Robinson Foundation - New York, NY

June 2019 to June 2020

• Manage all systems and services to meet the needs of the facility, staff and organization

• Assisted the Human Resource Manager by sitting in on interviews and assisted with the on-boarding for new hires

• Mentor and leadership supporter for all high school seniors and college students

• Booked events and travel for scholars, alumni and board members throughout the organizations busy season

• Served as an Alumni Coordinator during the annual Mentor and Leadership Conference Assistant Manager

TJX Home Goods - Rockville Centre, NY

March 2018 to March 2019

• Customer Service Ambassador resulting to Store TOP 10 award

• Operational expert in training and development. Ensured all payroll, shipment allocations were managed and controlled

• Assisted the Loss Prevention department by overseeing store surveillance, providing excellent guest service and ensured all LP systems were in place

• Increased store sales through flawless daily execution in visual merchandising STORE MANAGER

American Eagle Outfitters - Bayside, NY

September 2016 to March 2018

• Organized all store operations by allocating responsibilities to personnel to ensure all operational, talent/onboarding and visual needs were met

• Supervised and guided staff towards maximum performance in all areas of the business

• Prepared and controlled the store’s budget aiming for minimum expenditure and efficiency

• Decreased company loss by increasing sales and protecting company product loss SENIOR SALES MANAGER

New York & Company - New York, NY

August 2007 to September 2016

• Recruited and trained a team of 40 associates for companies new store opening.

• Prepared reports by collecting, analyzing, and summarizing information to identify opportunities and wins of the business

• Controlled the stores profit & loss and Inventory management to increase daily sales goal

• St Jude district captain,averaging over 400k for Holiday 2011 & 2012 Education

Bachelor of Science in Business Administration in Management Purdue University Global - Indianapolis, IN

August 2017 to April 2019

Associate of Science in Business Administration in BUSINESS ADMINISTRATION and Event Planning

KAPLAN UNIVERSITY - Chicago, IL

June 2015 to March 2017

Military Service

Branch: USAR

Service Country: United States

Rank: E3

August 1991 to August 1999

Weapon Supply Specialist



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