Budget Analyst Customer Service

PROFESSIONAL SUMMARY

Finance / Budget Analyst and Military Veteran leveraging a Top-Secret SCI Clearance and 10+ years of proven experience in client relations, community resources, strategic financial planning, and finance management professional with the ability to provide decisive leadership, exemplary management, and informed guidance. Possess a comprehensive background in revenue budgets, contracts, and General funds, revenues derived from conducting domestic and global operations. Adept ability to manage and account for government funds, payment for travel, and commercial vendor services. Possess extensive knowledge in project and operations management, planning, analyzing trends, contracting, strategic planning, risk management, procurement and the development of budgets and budget projections. Career supported by a current pursuit of a Master of Business Administration as well as vast operational experience and training.

Quality Assurance / Control Budget Analysis Expense Tracking

Finance Operations Training and Development Program Management

Process Improvement Certified Lean Six Sigma Black Belt Risk Mitigation

CAREER HIGHLIGHTS

Military Veteran with Executive experience in excess of 10 years, as a Financial/Budget Analyst, Project Management, HR Management, Resource Management and Customer Service

Superior knowledge base of banking/cashier/disbursing operations; adept at assessing services and products offered and advising customers to best serve their needs

Proficient in military and civilian Financial Management systems including: Pay.gov, PeopleSoft 9.2 or above, DJMS, DTS, QuickBooks and future Army Integrated Personnel and Pay System (IPPS-A); Fiscal Law, Business Process Reengineering, Data Analysis, Financial Improvement and Audit Readiness (FIAR I & II)

PROFESSIONAL EXPERIENCE

20th Judicial Court Administrative Office of the Courts Punta Gorda, FL

Pretrial Officer - Case Supervision/Case Management 2019-Present

Attend designated court events, staffing and provide case status updates and future court dates to all parties. Provide case management support to the courts by tracking and providing relevant case and/or program information

Record and maintain case details from specific court events; Serve as the liaison between various legal agencies;

Interact with State Attorney, Public Defenders court personnel and various outside agencies

Manage a caseload of individual deemed to need supervision pending trial via alcohol and/or drug testing; electronic monitoring or other various monitoring methods deemed appropriate

Provide and maintain statistical analysis Interact with State Attorney, Public Defenders court personnel and various outside agencies

Submit warrants, violation reports, extensions and/or status reports for all individual under supervision via the court system; Conduct and coordinate drug and/or alcohol testing

Maintain proficiency in interpreting data from local, state, federal criminal databases

United States Army – Various Locations 2007 – 2019

Director of Finance Operations

Directed the successful transition and implementation from QuickBooks to Pay.gov Accounts Receivable and Accounts Payable, between civilian / government officials and US Air Force / US Marines, directly led to becoming fully auditable and providing accounts payable, accounts receivable, commercial vendor services and contract payments in excess of $2,000,000,000

Ensured reimbursement to the Department of Defense for Presidential, Vice Presidential, First Family and White House travel expenses from individual organizations, such as the Press, the RNC and the DNC Provided oversight in the performance of accounts receivable and payable operations utilizing established accounting methods for all White House directed travel expenditures for airfare and inflight services

Interfaced with the White House staff, Presidential Legal Counsel, Congressional offices, State Department, Defense Finance and Accounting Service, Presidential Airlift Group, Presidential Helicopter Squadron, Treasury, Bureau of Fiscal Reserve, Federal Banks of St. Louis, Cleveland & Boston and numerous private-sector businesses

Business Process Analyst

Reviewed 157 Business processes; identifying over 70 requiring Business Process Reengineering due to regulatory guidance change and/or conversion from manual to automated processes, resulting in estimated manpower savings in excess of $100,000,000

Collaborated with numerous stakeholders on Army Financial Management (FM)/ Human Resource (HR) business processes, ensuring military requirements are understood and met for the Detailed Functional Configuration Design Documents used to meet Increment One, Release one requirements

Supported implementation activities and interacted with client, personnel and senior leadership to accomplish project objectives and achieve sustainable results

Reviewed and revised over 2,000 Business Rules associated with Army Business Processes, ensuring regulatory compliance to meet milestone requirements

Interviewed personnel from functional communities and facilitates working groups to document current business practices, weaknesses, and objectives.

Validated finished product design objectives and other appropriate criteria associated with the system requirements and Statement of Work Sr. Financial Analyst

Managed the training of new team members on Army Business Process requirements used to establish a functional baseline for the Army’s Integrated Personnel and Pay System (IPPS-A)

Conducted numerous system analyses in person or via Defense Connect Online (DCO), serving as the liaison between staff and Business Process Owners for the flow of critical information ensuring all business process design requirements are understood and met

Managed segments of larger projects or functions as an individual contributor for the purpose of providing new business processes and redesigning processes within an organization

Liaised between Army G1 (Personnel) and the Financial Management (FM) community on the way ahead for the transition of FM functionality, to the HR community

Served as the Financial Specialist for all personnel assigned to the division, providing personal financial guidance, which fosters a better work environment

Briefed System Integrators on government FM/HR policies and regulations, hiring and staffing, employee relations, employee programs, and FM/HR initiatives to ensure government needs and requirements are understood and met Contracting and Disbursement Manager

Oversaw the safeguarding of government funds and equipment, in excess of $1B with no loss of funds

Managed the day to day financial disbursing operations, both in the U.S. and in a deployed environment, which led to the overall success of the mission

Certified numerous cashiers and paying agents, which resulted in no loss of funds under my supervision

Conducted internal audits to ensure the successful closure of all contracts within the Iraqi Theater of Operations, in compliance with all applicable regulations and local policies

Served as the Comptroller liaison between HQ and subordinate units, ensuring proper expenditure of funds, funds availability and ensuring compliance with Federal, State and local statutes and policies

Provided automated travel arrangements for high ranking officers as well as top level administrative support to subordinate travel coordinators

EDUCATION / CERTIFICATIONS

Candidate, MBA, Finance, Columbia Southern University, Orange Beach, AL

Bachelor of Science, Criminal Justice, University of Maryland University College, College Park, MD Basic Leadership and Management Course, US Army

Army Comptroller Course, Syracuse University, Syracuse, NY

TECHNICAL SKILLS

Software: Microsoft Office, SharePoint, Excel Operating Systems: Mac / Microsoft Windows

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