Robert Adams
Cypress, TX 774**-***-*** **** *****.**@*****.***
Summary
Hardworking freight supervisor with over 20 years of experience specializing in forklift operations, efficient loading of freight, and supervising dockworkers. Diligent and dependable professional with excellent time management and team-building skills.
Experience
DOCKWORKER FEDEX FREIGHT OCTOBER 2022–
Assist with loading and unloading freight
Move items to the staging area using a forklift or pallet jack
Ensure items are packaged safely before shipping
Input shipping information into the computer system
Log any shortages or damages
Maintain a clean and safe workplace
Adhere to safety standard operation procedures
FORKLIFT DRIVER NEWARK PUBLIC SCHOOLS JUNE 2004 - DECEMBER 2022
Load and unload pallets and other materials from trailers
Locate and organize products in the warehouse
Pull orders from warehouse racks using a log and an RF scanner gun
Performing an initial inspection of your forklift to ensure that it is in good working order before operating it, and reporting any problems or irregularities to maintenance
Staging and palletizing products to be delivered
Conduct Quality Control to ensure that products are delivered to the correct locations
Perform general cleanup and maintenance of your work area
TEAM LEAD SUPERVISOR FEDEX FREIGHT OCTOBER 2015 – OCTOBER 2022
Maintains outstanding internal and external customer service while demonstrating sound communication skills.
Provides direction and guidance to team members by answering questions on any specific work-related issue(s) or problem(s).
Resolves routine and complex issues relating to the team's day-to-day activities and provides guidance and training on new activities.
Assigns work activities based on team members' skill levels.
Performs a quality audit of completed activities for each team member including the recording and tracking of results.
Reviews errors and complete or arrange the necessary training for each team member based on the results of the audit.
Compiles data and completes daily, weekly, and monthly reports to ensure quality measurement goals are achieved.
Maintains and controls the flow of work to and from other departments.
Compiles information and completes a team productivity and quality report. Works with supervisor and/or manager in anticipating and/or identifying any existing problems with an individual team member's productivity/ performance and the team regarding workflow and productivity output.
Makes professional recommendations to management regarding continuous constructive work-related activities that would further enhance or improve workflow production and results.
Education:
Central High School, Newark NJ
Diploma 1992
References:
Furnished upon request