JUDITH A. STEPHENSON
CONTACT
***********@*****.***
PROFILE
Self-motivated, highly organized professional with over 20 years’ experience working within the healthcare, financial, and education sectors. Committed to providing exceptional service to customers through empathy, kindness, and compassion. A strong work-ethic with a high level of detail to ensure accuracy and compliance in any role. SKILLS
MICROSOFT OFFICE SUITE
CUSTOMER SERVICE
DATA-ENTRY
LOAN UNDERWRITING
PATIENT CARE
MEDICAL TERMINOLOGY
GENERAL
ADMINISTRATION
EXPERIENCE
In-home Patient Care, Self-Employed
2014-2022
Providing overnight and weekend care to senior citizens
Assist with activities of daily living as directed by a care plan (bathing, showering, meal preparation, light housekeeping, toileting, etc.)
Always ensuring the highest client safety and well-being
Providing companion care, respite care, homemaking, and personal care
Medication reminders
Transportation to/from appointments, shopping, and other regular activities Data-Entry Specialist, Clayton/USA Bank
2014-2022
Over my 8-year tenure with Clayton, held several roles including pre-review specialist, data entry, trail underwriter, and documentation.
Reviewed mortgage loans from origination to funding, ensuring accuracy in accordance with national and state laws
Entering data into appropriate fields; databases, records, and files
Transferring data from paper formats via computer, recorders, or scanners
Handling numerical data accurately; creating spreadsheets
Updating databases or records with new information as it becomes available
Correcting and modifying inaccurate files and records
Complying with security backups and regular checks to ensure data is saved and stored properly
Viewing and verifying confidential or private customer/client information; protecting the information and identities of customers/client
Verifying data by correctly checking and comparing source documentation
Organizing paper formats, paper backups, and material source files as needed Clerical Specialist, Bank of America
2012-2014
Data Entry working with system Captiva 7 SharePoint, AS400, Edoc, Ipodal and DMP system
Documented in Management Portal, indexed mortgages, prepared notes
Researched pre-and post-document’s for deletion and quality control. Previous Experience
OPS-Employment Security Representative, Tampa Bay Workforce Alliance
Registrar/Data Entry Admin, Richard Milburn Academy
Administrative Assistant, Bisk Education
EDUCATION
Business Administration Cert.
New York Business School
Computer Software Cert.
Erwin Technical Institute