Anthony Knight
Detroit, MI *****
*****************@*****.***
To obtain a position that will utilize my leadership and organizational skills as well as lead to greater levels of responsibility.
Work Experience
Property Manager
Public Storage - Dearborn, MI
October 2021 to Present
Responsible for the upkeep of property and getting rid of hazard material. Responsible for managing customer accounts, receiving payments, and making bank deposits. Responsible for the retention of current customers and meeting daily sales goals by increasing new reservations.
Responsible for de-escalating disgruntled customers by finding a solution that fits their needs. Received inbound calls and assisted customers with questions regarding their accounts and initiated outbound late call reminders
Manager
Taco Bell
June 2009 to August 2021
Responsible for ensuring food was kept at a safe temperature for proper food safety. Assisted with the training and scheduling of new hires. Responsible for the supervision of team members to ensure policies and rules were being met. Responsible for solving customers' complaints and dissatisfaction. Responsible for the opening and closing of store and managing countdown at the end and beginning of shift.
Responsible for conducting interviews and the evaluation of potential hires. Team Member
Winstead Steak burger
May 2005 to April 2021
Responsible for preparing food in accordance with company specifications. Assisted with the training of new hires.
Maintained a clean and professional work environment. Resolved customers' complaints and dissatisfaction. Assisted with the opening and closing of the store. Education
Hilo Certification in Advanced Auto Diesel/Collision Skills
• Knowledge of manufacturing tools and equipment. Excellent problem-solving skills and a strong work
ethic. Excellent organization, communication, and leadership skills.
• Time management
• Communication skills