Administrative Assistant Collection Specialist

Wendy M. Dorsey

**** ********* **, *******, ** **601

405-***-**** Cell 301-***-****

Email: **********@*****.***

Citizenship: United States of America

CORE COMPETECIES

Program Analysis; Program Enhancements; Research; Data Generation; Information Gathering; Surveys/Studies; Project Management; Presentations; Communications; Team Building; Operations; Time Management; Organizational Leadership and Management; Training and Development; Recruiting; Type 45 wpm, Computer skills in word, excel, and PowerPoint.

Professional Experience

Administrative Assistant 10/2012-Present

Air Wisconsin Airlines/American Eagle Airlines, Washington Reagan National Airport, DC Supervisor: Emily Chaudhry 703-***-**** & Michael McClintock 703-***-**** Demonstrate excellent communication and organizational skills. PC skills; Microsoft Office. ability to handle multiple tasks and work independently. Ability to maintain a high level of confidentiality and good judgment. Reports to the Regional Chief Pilot and the Inflight Manager. Maintains and updates sick reports, seniority and domicile lists, grievance, and other department files. Maintain bid list for Crew Planning. Department specific project work for Flight and Inflight. Maintain department supplies. Prepares letters, reports, and other required documents as required in the department. Adherence to all Company policies and procedures. Drug Collection Specialist 01/2017- Present

Map Drug Test/Republic, Frontier airlines, Chaney Construction, and First Lab Corp. Washington Reagan National Airport, DC/Waldorf, MD Supervisor: Jill and Jim Kopernick 443-***-****

I work as an independent contractor for Map Drug Testing, and First Source Corporation providing drug collection services for airlines such as Frontier, Piedmont, Mesa, PSA, and Piedmont, and other companies who have contracts with Map Drug Testing & First Source. I have been trained on Breath Alcohol testing using the Mark V. I own my device for testing purposes. I have conducted follow up testing as required as well as same sex observed testing. Drug Collection Specialist 10/2010-2012

Air Wisconsin Airlines Corp. /US Airways Airlines

Washington Reagan National Airport, DC

Supervisor: Cheryl Weyers 920-***-****

Prior to accepting the full time administrative position with Air Wisconsin Airlines I served as the Drug & Alcohol Program Coordinator for Air Wisconsin at the Ronald Reagan National Airport (DCA). I handled the random drug testing program for crews domiciled in DCA station as well as incoming crews that had enough of a rest time to be randomly drug tested here in DCA. I assisted at Washington Dulles Airport with Air Wisconsin Pre-Employment Drug Screening for new hires and helped with the random testing of NON DOT drug testing for ground handling crews. I received Drug & Alcohol training on equipment used by Air Wisconsin Airlines. And I have knowledge of DOT 49 CFR Part 40 Drug & Alcohol regulations. I currently meet incoming planes which require extensive walking in what is now known as the Gate 35X parking slots for the express jets arriving in DCA. With corporate offices located in Appleton WI, I was responsible for being self-motivated and reliable in ensuring that my work and random tests were being done in a timely manner each quarter.

PSA/SOC 07/2009 – 2010

Air Wisconsin /United Express Airlines

Dulles Washington International Airport, VA

Supervisor: Michael Smith 703-***-****

Hours: 40 per Week

Demonstrate communication and organizational skills as Airport Operations Agent. The position required constant radio contact to flight and ground crew, for special needs for inbound/outbound flights. Contact with flight crew for needs for aircraft and passengers. Inform aircraft captain of arrival gate or any changes that may occur within the airfield would require the ability to communication information to all airport departments and supervisors.

Outreach Specialist/Employment Case Manager 05/2008- June 2009 Veterans Village of San Diego (VVSD), 4141 Pacific Hwy., San Diego, CA 92110 Supervisor: Ken Rae 619-***-****

Hours: 40 per Week

Conduct on-site recruiting efforts and delivered presentations at various military bases, colleges, and universities, veteran organizations, and community based organizations that serve veterans for the Learning Initiative for Employment, (L.I.F.E.) administered COPS/COPS exams and test results. Conduct monthly presentations to Transitional Programs, and Veteran Administration. Built and maintained relationships with local officials, and special interest groups and gained their support and attendance at the career fairs as special guest and/or guest speakers.. Attended and participated in community career and job fairs to recruit applicants. Maintained community outreach efforts by working as an active member on the Veterans Employment Committee, (V.E.C), The Veterans Day Parade Committee, and the United Veterans Council, (UVC). Responsible for the success, evaluation, analysis, lessons learned, and bench marking of the recruitment program. General Manager 01/2007 – December 2008

Global Gospel Broadcasting Internet Radio 7356 El Cajon Blvd. San Diego, CA 92115 Supervisor: Bishop Cavitt Fowler 619-***-****

Hours: 20 per Week

Spearheaded diverse HR administration activities including recruiting of new DJ’s and programming, advised the director on establishing community relationships, and marketing ideas. Successfully built relationships, with record labels, and award winning artist which provided the station with new music releases on a consistent basis’. Applied advanced communication skills toward conducting monthly meetings with staff and director. Illustrated management abilities by accountability for managing graphic design layouts, marketing ideas, and promotion ideas, and programming. Designed and developed staff training. Education:

Capella University, Doctoral Candidate, of Human Services in Organizational Management and Leadership Colorado Tech University, Masters in Marketing

Springfield College, Master of Science, Human Services Organizational Management and Leadership. Bethel Seminary School of Theology, SD, CA, Master of Arts University of Phoenix, S.D, CA, Bachelor of Science Business Administration Wilson College, Chambersburg, PA, Magisterial Course Sawyer College of Business, Cleveland, OH, Legal Secretary Training/Certification

Air Wisconsin Drug Training Certification

Air Wisconsin Draeger Safety Alcohol Certification Map Drug Testing Alcohol Certification

Community Service

Volunteer United Veterans Council Career fair planning committee Volunteer Chair Veterans day parade, San Diego, CA Veterans Employment Committee, Co-Chair (V.E.C.), San Diego, CA Southwestern voters’ education project, member, San Diego, CA Black and Brown Summit board member, San Diego, CA Latino/Latina Coalition Treasurer, San Diego, CA

Alternatives to Violence Project, San Diego, CA

Mentor for Project/Hero, Escondido, CA

African American Counsel, Chair (AAC) Lyceum Theater, San Diego, CA References

Debra Martin Johnson – Air Wisconsin, Drug & Alcohol Program Coordinator, 757-***-**** Cheryl Weyers – Air Wisconsin, Drug & Alcohol Supervisor, 920-***-**** Joseph Porporino – American Airlines, Supervisor, Drug & Alcohol Program 973-***-****

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