ANGELA L. VENABLE
**** **** **** **** #****, Galveston, TX 77554
***********@*****.***
WORK EXPERIENCE
PRESENT
DAZ PROPERTIES, INC Galveston, TX 77554
Property Manager/Owner May 2019 - current
●Manage multiple units and guests at a time.
●Interacted with guests by platform messaging, phone, email or in-person to provide information, general questions, and any daily issues.
●Refer guests to many recommendations such as places to visit, restaurants and things to do.
●Built rapport with clients to facilitate trusting relationships and provide a setting conducive to growth.
●Analyzed problems, identified solutions and made decisions.
●Managed documents for permanent records, regulatory requirements, and finances.
●Delivered emergency 24-hour on-call service for tenants on building issues.
●Managed daily competitive pricing for each property
●Scheduled all maintenance service work, as needed
●Handled all cleaning schedule and ensure linens were cleaned professionally
●Handled inventory with supplies and any purchases needed for the properties.
●Handling amenities are accurate on each property.
●Update listings with any pictures, information and changes as they arise on each listing to make sure they are accurate.
●Overseeing listings competitive pricing and adjustments daily to reach a 100% occupancy rate.
ACADIAN AMBULANCE COMPANIES Lafayette, LA 70508
Coach/Billing Specialist III October 2014 - present
●Recommend any changes, process refinements, and/or education (training) needs
●Determine whether or not the employees/processes are functioning adequately, efficiently, and effectively. Organize excel score sheets for reviews on ambulance claims.
●Review medical records/customer invoices for appropriate medical and documentation information and seek clarification when necessary on all ambulance transports
●Instructor for a presentation / workshop classes
●Putting together powerpoint presentations for training classes
●Review new and existing employees work within the ATAC department for pre scheduled transports according to the Centers for Medicare & Medicaid (CMS) regulations, ICD-9 and ICD-10 coding guidelines, and ACS billing policies
●Proficient with MS Office ( Word, Excel, Powerpoint and Outlook)
ACADIAN AMBULANCE COMPANIES Lafayette, LA 70508
Commercial Insurance Supervisor May 2013 to Oct 2014
●Resolve all supervisor/manager calls from external customers, update and manage Standard Operating Procedures
●Manages Commercial Insurance Unit departmental goals, follows contractual/regulatory
guidelines, implements effective policies and procedures, and coordinates effective communication
systems with provider representatives
●Special Projects for process refinements
●Integrates tasks with other areas of company to insure efficient and effective daily operations
●Hires and terminates individuals under area of responsibility
●Conducts departmental meetings and establishes up-to-date job descriptions and discuss process refinements.
●Employee process improvement training ( one-on-one)
●Process bi-weekly payroll and submit to accounting
ACADIAN AMBULANCE COMPANIES Lafayette, LA 70508
Coach/ Billing Specialist III December 2009 to May 2013
●Auditing - Commercial insurance, verification, payment posters, claims processors, data entry, Texas Medicaid, liability, self pay, and ATAC dept. for pre scheduled transports.
●Commercial insurance verification and claims processors for all ambulance transports
●Payment posting commercial insurance and ambulance membership
●Audit new and existing employees within the CDC department according to the Centers for Medicare & Medicaid (CMS) regulations, ICD-9 coding guidelines, and ACS billing policies.
●Determine whether or not the employees/processes are functioning adequately, efficiently, and effectively
●Review medical records/customer invoices for appropriate medical and documentation information and seek clarification when necessary
●Document audit findings for management review
●Recommend any changes, process refinements, and/or education (training) needs
LAFAYETTE HEALTH VENTURES INC/LGMC Lafayette, LA 70501
Internal Software Trainer April 2008 to December 2009
●Train and monitor employees on the Misys PM and McKesson Plus software
●Creates training schedules & manuals for new and existing employees
●Tracks the training process of the employee until work is accurate at 95% or above
●Back up for the external trainer, visiting the clients and assisting with their needs
●Works closely with supervisor(s) on any training or billing issues
Data Processor Lafayette, LA 70506
June 2004 to April 2008
●Medicare/Medicaid/ Commercial representative & verification
●Coordinated Patient's' Explanation of Benefits while filing secondary claims
●Contacted Hospitals and other Medical facilities for patients' medical records
OUR LADY OF LOURDES REGIONAL MEDICAL CENTER
St Agnes Breast Center
Lafayette, LA 70501
Admission/Scheduling representative May 2000 to June 2004
●Patient admissions/ scheduling, medical records management
●Insurance claims preparation and verification
●Financial posting of patient payment
●Preparing/ Setting up reading room for radiologist
Our Lady of Lourdes Hospital Lafayette, LA 70501
Medical Records Clerk April 1998 to May 2000
●Chart and report management, filing medical records and patient reports
●Communication routing
Our Lady of Lourdes Hospital Lafayette, LA 70501
St Mary’s Imaging October 1987 to April 1998
●Film preparation and information management for MRI and CT scans
●Darkroom duties and replication of film
●Assisted nurses and technologist with patients
●Ask patients medical questionnaire and all clerical duties
EDUCATION
1986-1987 Delta Career College - Lafayette, LA
Dental Assistant Program
1981-1985 Lafayette High School - Lafayette, LA
High School Diploma
References upon request