LORI

RICAFRANCA

SECURITY CLEARANCE

CLERK

860-***-****

adw7yn@r.postjobfree.com

Norwich, CT 06360

CONTACT

Detail-oriented professional with

experience in records management,

Microsoft Office and customer

service. Frequently praised as hard-

working by peers, I can be relied

upon to help your company achieve

its goals. Dedicated professional

with proven performance in

management, leadership and

communication. Detail-oriented in

problem-solving and planning.

Ready to make an immediate

contribution to your organization.

PROFESSIONAL SUMMARY

Security Clearances Office Clerk

General Dynamics Electric Boat, Groton, CT

Administrative Specialist

General Dynamics Electric Boat, Groton, CT

EXPERIENCE

April 2019 - Present

Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.

•

Maintained composure in dealing with conditions of urgency and in pressure situations.

•

• Supported staff, performing data entry and administrative duties. Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

•

Reviewed files and records to obtain information to respond to requests.

•

• Managed calendars and arranged appointments.

Typed, formatted, and proofread outgoing correspondence and documents.

•

April 2009 - April 2019

Compiled, recorded and evaluated personal and data to verify completeness and accuracy and to determine eligibility status.

•

checked with department leads and other references to verify

• answers and obtained further information.

• Provided efficient and courteous service to customers at all times.

• Met deadlines while maintaining high-quality deliverables. Participated in ongoing training to enhance own job skills and

• knowledge.

• Researched and analyzed data to create reports.

Located and attached appropriate files to incoming correspondence requiring replies.

•

Operated office equipment, such as fax machines, copiers and phone

• systems and arranged for repairs when equipment malfunctions.

• Ordered and dispensed supplies to maintain office inventory.

• Assisted staff with computer usage.

• Arranged for repairs for office equipment malfunctions. Reviewed work completed by other employees to verify proper spelling and grammar.

•

Arranged conference, meeting and travel reservations for office personnel.

•

Established work procedures and schedules and kept track of daily

• work of clerical staff.

SKILLS

• Office Supplies and Inventory

• Microsoft Office Proficiency

• Data Entry and 10-Key

• Record Sorting and Filing

• Special Requirements

• Workflow Processes

• Data Recording

• Office Supply Management

• Materials Organization

• Google Drive

• Office Production Evaluation

• Outgoing Mail Preparation

• Data Gathering

• Records Management Software

• Memoranda Preparation

• Critical Thinking

• Informational Packets

• Professional Correspondence

• Information Updates

• Records Pulling

• Customer Retention

• Researching Variances

• User Experience

• Phone Call Direction

• Meeting Support

• Efficiency Improvement

• Account and Ledger Reconciliations

• Office Equipment Proficiency

• PowerPoint Presentations

• Calendar Maintenance

• Departmental Support

• Phone Inquiries

• Team Goals

• Advanced Excel Spreadsheet Functions

• Community Advocacy

• Correspondence Typing

• Variance Reconciling

• Physical Demand

• File and Database Management

• Meeting Transcription

• Data Integrity

• Business Documentation

• Bookkeeping Software

• Auditor Assistance

• Calculator Usage

• Operational Requirements

• Community Relationships

• Impression Management

• Equipment Troubleshooting

• Applicant Relations

• Document Typing and Formatting

• Customer Meeting Organization

• Project Requirements

• Task Delegation

• Capital Expenditures

• Basic Bookkeeping

Contact this candidate