Store Clerk Customer Service
Resume:
LORISSA PEÑA
*******.****@*****.***
EXPERIENCE
DATES FROM 05/2019 – TO 02/2021
STORE CLERK, QT, BUCKEYE AZ
Provide timely and friendly customer service both in person and by phone.
Assist customers by providing, friendly, informative, and timely service
Complex problem solving and critical thinking.
Answer customers questions and advise customers on merchandise selection.
Running the cash register efficiently for customers to be in and out with little to no wait.
DATES FROM 08/2017 – TO 12/2017
BARISTA, BOOKS-A-MILLION, INC. LAFAYETTE, LA
Preparation of coffee, specialty drinks, bottled drinks, and baked and prepared goods.
Maintain a clean environment.
Complete on-going, daily and weekly cleaning of food surfaces and customer areas.
Stock and prepare the café.
Greet customers entering the store and café, and provide exceptional customer service on each transaction.
Successfully promote all POS initiatives and company programs.
Balance cash drawer.
EDUCATION
PSYCHOLOGY 2019-
ESTRELLA MOUNTAIN COMMUNITY COLLEGE
3.5 GPA
SKILLS
● Strong verbal and written
intercommunication skills.
● Ability to multitask.
● Demonstrated customer service skills.
● Cash handling skills.
ACTIVITIES
Volunteer work
Creative writing
Podcasting and online live streaming
Reading
2
Contact this candidate