Mariam Youssef

*** ****** * ********* ** Bayonne, NJ 07002• Cell: 551-***-**** • adw7uu@r.postjobfree.com

Professional Summary

More than 14 years of retail experience in customer service, sales and Operations departments working in Retail and Corporate side. Ability to identify and exploit opportunities to enhance the customer’s perception of the value of the service that is provided, thus increasing revenue. Resolved complex administrative problems, saved valuable time, and increased productivity in the organization.

Skills

• Powerful negotiator • Strong verbal and written communication

• Strong client relations • Cash handling and management

• Team building expertise • Goal-oriented

• Exceptional time management skills • Team leadership

• People-oriented • Positive and friendly

Excellent organizational and interpersonal skills

Good monitoring and meeting of project milestones

References

References furnished upon request

Work History

Activity assistant at Care with love Adult day care center since October 2021

Assistant teacher at PRODIGY DAYCARE April 2017 till May2021

French teacher at frontiers language school February 2013 - till June 2015

Sutherland global services " customer service representative at AT&T " October 2012 till January 2013

Executive secretary at NMO group May 2010 till September 2012

French teacher at Taymour American school September 2007 till September 2009

Secretary at RBM Solutions August 2006 till August 2007

Customer Support at Xlab May 2005 till May 2006

Telesales at XEROX August 2004 till Feb 2005

French teaching for 1st, second and third preparatory, in addition to nursery September 2000 till July 2004

Education

Faculty of arts, University of arts, French department May 2004

Grade: Good.

Languages

English Spoken and written fluently.

French spoken and written fluently.

Arabic Native speaker and writer.

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