Housekeeping Supervisor Customer Service
Resume:
Edson B. Canendo
Muscat Oman Ruwi
Email: adw7r7@r.postjobfree.com
Mobile: +968********
OBJECTIVE:
Seeking for a position as a Housekeeping senior Supervisor where my extensive skills and experience in managing housekeeping services will be utilized to provide guests with excellent service Suitable position with an organization where I can utilize the best of my skills and abilities that fit to my education, skills and experience a place where an encourage and permitted to be an active participant as well vital contribute on development of the company
SUMMARY OF QUALIFICATIONS:
Over 14 years of Housekeeping Department experience, highly skilled in providing customer service, with knowledge in OPERA system and ability to manage large group of employees.
EXPERIENCE:
Senior Housekeeping Supervisor
Pre-Opening
Golden Tulip Headington Ruwi Hotel 4 Star
Address: PB# 254 PC 131 Souq Street Muscat Sultanate of Oman
Phone: +968-*****-****
Website: www.goldentulipheadington.com
May 16, 2017 – Current
Duties and Responsibilities
Ensuring that adequate supplies of cleaning materials and equipment are available to staff as required.
Ensuring that equipment is safe to use and in good working order.
When staff are employed out of their normal work area ensuring that they receive a thorough briefing on their responsibilities and tasks by first understanding the requirements and working alongside them.
Ensuring good working practices of staff under your supervision especially where chemicals and hazardous substances are in use
Undertaking training of new and current staff in safe cleaning practices.
Motivating and encouraging staff to work efficiently and achieve a high standard of work.
Senior Housekeeping Supervisor
Grand Excelsior Hotel 5 Star Sharjah
Address: King Faisal Street, Abu Shagara, Sharjah
Phone: +971-*-***-****
Website: http://www.grandexcelsioralsharjah.com
September 26,2016- May 16 2017 – (Hotel Closed)
Duties and Responsibilities
Ensuring that adequate supplies of cleaning materials and equipment are available to staff as required.
Ensuring that equipment is safe to use and in good working order.
When staff are employed out of their normal work area ensuring that they receive a thorough briefing on their responsibilities and tasks by first understanding the requirements and working alongside them.
Ensuring good working practices of staff under your supervision especially where chemicals and hazardous substances are in use
Undertaking training of new and current staff in safe cleaning practices.
Motivating and encouraging staff to work efficiently and achieve a high standard of work.
Housekeeping Supervisor (By EMAAR Properties @ DUBAI MALL)
Transguard Group LLC
P.O. Box 22630 – Emirates Group Security Building
Airport Free zone, Dubai United Arab Emirates
T. +971******** F. +971********
Email:adw7r7@r.postjobfree.com
Feb, 16,2016 – September 26,2016
Duties and Responsibilities
Ensuring that adequate supplies of cleaning materials and equipment are available to staff as required.
Ensuring that equipment is safe to use and in good working order.
When staff are employed out of their normal work area ensuring that they receive a thorough briefing on their responsibilities and tasks by first understanding the requirements and working alongside them.
Ensuring good working practices of staff under your supervision especially where chemicals and hazardous substances are in use
Undertaking training of new and current staff in safe cleaning practices.
Motivating and encouraging staff to work efficiently and achieve a high standard of work.
Housekeeping Supervisor
Ramada Downtown Dubai by Wyndham
Mohamed Bin Rashed Boulevard Street
P.O Box 116566 Dubai U.A.E
Tel: +971 43307 Fax: +971-********
www.ramasadowntowndubai.com
www.ramada.com
September 01 2015 –March 10 2016
Duties and Responsibilities
Direct the work assignment of supervisory and non-supervisory personnel
Monitor housekeeping personnel to ensure guests receive prompt and courteous servic
Inform other relevant operating departments, of housekeeping matters Schedule routine inspections by supervisors, of all housekeeping areas including
Occupied and non-occupied rooms
Inspect guest rooms in all housekeeping areas on a regular basis to ensure furnishing
Facilities and equipment are clean and in good repair, well maintained and replace or
Refurbish as required.
Supervise outside contractors to ensure contractual compliance
Ensure that consumption of guest supplies is under control.
Assist in monitoring and controlling housekeeping procedures including lost and found,
Key control, security and emergency procedures, health and safety for employees and
Housekeeping Supervisor
Ezdan Hotel & Suites Doha Qatar
West Bay Al Dafna P O Box: 23488, Doha, 23488
Doha Qatar
February 6, 2012 to June 5,2015
Duties and Responsibilities
Direct the work assignment of supervisory and non-supervisory personnel
Monitor housekeeping personnel to ensure guests receive prompt and courteous servic
Inform other relevant operating departments, of housekeeping matters
Schedule routine inspections by supervisors, of all housekeeping areas including
occupied and non-occupied rooms
Inspect guest rooms in all housekeeping areas on a regular basis to ensure furnishing
facilities and equipment are clean and in good repair, well maintained and replace or
refurbish as required.
Supervise outside contractors to ensure contractual compliance
Ensure that consumption of guest supplies is under control.
Assist in monitoring and controlling housekeeping procedures including lost and found,
key control, security and emergency procedures, health and safety for employees and
Cleaning Supervisor
Seder Hotel in Seder Motel
Seder Village Al-Khaleej Area P.o Box
250305 Riyadh11391, Kingdom Saudi Arabia
Tel; +966(1)2280000, Email:adw7r7@r.postjobfree.com
March,17,2010- Dec,14,2011
Duties and Responsibilities
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs orDischarges to prepare work assignments.
Coordinates work activities among departments.
Cleaning Supervisor
House Of Ambassador of State Kuwait
Riyadh, Kingdom Saudi Arabia
Feb, 11, 2009 Sept.15,2009
Duties and Responsibilities
Ensuring that adequate supplies of cleaning materials and equipment are available to staff as required.
Ensuring that equipment is safe to use and in good working order.
When staff are employed out of their normal work area ensuring that they receive a thorough briefing on their responsibilities and tasks by first understanding the requirements and working alongside them.
Ensuring good working practices of staff under your supervision especially where chemicals and hazardous substances are in use
Undertaking training of new and current staff in safe cleaning practices.
Motivating and encouraging staff to work efficiently and achieve a high standard of work.
Barista
Swicorp
Riyadh- Headquarters King Dom Tower 49th Floor
King Fahd Road P.O. Box 20 Riyadh, Kingdom of Saudi Arabia
Tel: +966-*-***-**** Fax: +966-*-***-**** Email: adw7r7@r.postjobfree.com
Nov 18, 2008 – Feb 10, 2009
Duties and Responsibilities
Speak to customers to ensure that they are satisfied with their meals
Maintain personal knowledge by completing in-house training and workbooks
Always adhere to all company policies and procedures and licensing laws
Be involved and contribute at team meetings
Barista
al-elm information security company
8191 Takhassusi Road Olaya Building
Riyadh 3038-12333 Saudi Arabia
Oct 09.2007 –Nov 16, 2008
Duties and Responsibility
Deliver excellent customer service, at all times
Serve and present hot non-alcoholic beverages quickly and efficiently, meeting our standards
Assist in keeping front-of-house and toilets clean and tidy, at all times
Keep up to date with current promotions and new products
Make customers aware of offers on our great food and drink range
Bar-coding
Al-Bandar Warehouse Riyadh
Exit 16 Sulia Kingdom Saudi Arabia
Sept 20, 2006-Nov 25, 2006
Duties and Responsibility
Scan all items and encode to system.
Check all items before taking out to ware house
Proper counting of all stocks
Personal Information:
PERSONAL DATA:
Civil : Single
Sex : Male
Age : 34
Height : 5’7
Weight : 140lbs
Date of Birth : December 14, 1982
Place of Birth : AlabangMuntinlupa City Philippines
Nationality : Filipino
Religion : Catholic
Educational Background:
Elementary: BayananElementary School
BayananMuntinlupa City
Inclusive years: 1994-2000 (Graduated)
High School: De La Salle Santiago Zobel (ANHS)
Ayala Alabang Village Muntinlupa City
Inclusive years: 2000-2006 (Graduated)
College: De La Salle Dasma
Philippines
I hereby declare that the information given is correct to the best of my knowledge and that I have not with held any information which my effect my suitability for employment.
Status of Visa: Resident Visa
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