Habilitation Specialist Service Coordinator
Resume:
SAMANTHA A. SEGARRA
Middletown NY 10941
**********@*****.***
PROFESSIONAL PROFILE
Dedicated and goal-oriented public servant with experience in case management. Working knowledge of Medisked; proficient in Microsoft Word. Seeking a supervisory care manager position.
EXPERIENCE
Care Design NY – New York, NY September 2018 - Present
Care Manager
●Provide comprehensive care coordination; monitor Participants Life Plans according to person’s unique needs and circumstances
●Schedule and conduct meetings with person and IDT
●Utilize planning tools such as I AM, CQL POMs, CAS/DDP2, LOC, the Comprehensive Emergency Plan
●Ensure integration of all needed and preferred supports and services
ADAPT Community Network – New York, NY
Habilitation Specialist -Supervisor September 2015 – September 2018
●Provided one-on-one support to individuals with developmental/intellectual disabilities
●Conducted individual assessments, and created personalized treatment plans; documented progress on daily basis and work on goals designed to meet client’s needs
●Served as liaison between agency and participants residences and families, resolve participant complaints and concerns
●Oversaw staff training and tracking progress of new hires
Family Services Community Support – Richmond,VA
Case Manager/Service Coordinator July 2011 – January 2015
●Managed a caseload of 15 clients
●Ensured that each client’s file maintains appropriate documentation in accordance with OPWDD regulations.
●Participated in regularly scheduled supervision with the supervisor and licensed clinical Staff
●Helped resolve member and family concerns
●Investigated, visited and developed relationships with various providers in the community to inform families of community options in their area
●Became knowledgeable regarding entitlements to connect individuals to them
EDUCATION
The College of New Rochelle – New Rochelle, NY
Bachelor of Arts in Psychology, May 2006
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