Product Manager Management
Resume:
ROSALIE SUTHERLAND
DIRECTOR OF PRODUCT MANAGEMENT UNITED STATES 347-***-****
DETAILS
United States
*******.************@*****.***
LINKS
SKILLS
Product Management
Cross Functional Team Leadership
API Strategy & Management
Data Management
Communication Skills
Requirements Gathering
Strategic Planning
Sox & Compliance
Agile Methodologies
Biorisk
Commerce
Fintech
Logistics
SaaS
AWS
Cloud Services
SQL
Business Process Improvement
Complex Problem Solving
SDLC
B2B/B2C/D2C
JIRA/AZURE
Technical Understanding
PROFILE
Created and managed award-winning, top-selling products generating $265M+ over career. Ability to own the product life-cycle from initial concept to delivery. 0 to 1 experience.
15+ years of experience as a Senior Product Management Leader, I have successfully built, led and mentored cross-functional teams to plan, build, launch, and manage world-class SaaS, Bio-Tech, Commerce, API & Data innovations. With my passion for emerging technologies, one of my core values is to work with a company that is making an impact in the world.
EMPLOYMENT HISTORY
Product Management Consultant at Independent Consultant, Remote July 2011 — April 2023
• Operations: Led cross-functional teams of 75+ professionals to deliver custom product management solutions resulting in 37% revenue lift for Global Commerce, Bio-Tech, SaaS and Data clients such as Price Waterhouse Cooper, USPS and The Public Health Company for 0 to 1 products.
• Data Management: 10+ years creating and managing data & API products including reducing PwC data storage for 300K employees to reduce cost by 40% (max 975 MM records managed)
• Product Management: Understood business objectives and executed product vision, increasing client's user retention and engagement by 25% through accurate and achievable road-map and project deliveries.
• Leadership: I led and mentored the product team to create one of the first bio-risk forecasting platforms as the Principal Product Lead based on their vision on an infectious disease forecasting company helping to secure their Series A funding of
$35 million dollars.
Director Of Product Management at Redwood Logistics, Remote June 2022 — December 2022
• Product Management: Drove the development of first Logistics Platform as a Service (LPaaS) in AWS server-less environment for external clients, managing product development, data & API management, budgets, road-map, and Go-To-Market Strategies
• Leadership Operations: Increased ARR by 43% through revised 2022 road-map for feature functionality and enhancements, while establishing KPIs and OKRs for 2023 initiatives while leveling up PM's and engineering teams
• Technical Judgment: Managed and mentored teams to improve velocity by 18% through implementation of new sAFE agile approach, and reduced AWS per tenant cost by 84% through optimization techniques of data management processes Laid Off
JavaScript
Python
Ruby
PHP
Drupal
GitHub
Saleforce Admin
Service Now
Workday
Databricks
Wire-framing
Sketch
Invision
Low & High Fidelity Mocks
Adobe Creative Suite
Principal Enterprise Product Manager at Early Warning Systems, Remote July 2021 — March 2022
• Product Management: Managed payment technology modernization products for Risk Insights Payments division, including Zelle, counterfeit/fraud prevention, and data management for US banks to improve revenue by 15% adhering to all regulatory compliance while mentoring team of 5.
• Data Management: Developed and launched the first AI Data Risk Analysis product, resulting in a 25% increase in efficiency while meeting and exceeding all regulatory requirements and launch deadlines.
• Technical Judgment: Successfully managed cloud deployments and migration from on-prem to Cloud for multiple systems, while adhering to SAFe Agile methodologies, without impacting bank and end-user operations. Principal Product Manager at GTN Staffing - Blue Yonder, Remote December 2020 — July 2021
• Product Management: Lead for 6 concurrent products at BlueYonder (formerly JDA), including SOX compliance, telecom expense management, global travel management, integrated procurement system, COVID-19 international team, and JIRA tools consolidation, all integrating with ServiceNow and Workday solutions data management.
• Operational Management: Reduced operating costs for Corporate Travel Product solution by 20% through vendor operations management and issue resolution.
• Leadership Management: Led implementation of Telecom Expense Management and Integrated Procurement System, resulting in 20% and 15% cost reductions respectively, while managing cross-functional teams and vendor relations. Senior Director of Product Management at Fareportal, New York City September 2018 — May 2020
• Product Management: Created and implemented B2B Corporate Travel Product platform to increase revenue opportunity by 85% and 20K/day transactions adhering to compliance regulations
• Data Operations: Improved operational efficiencies and optimized revenue opportunities by decoupling databases and implementing Power BI analysis resulting in 15% and 35% increases respectively
• Team Leadership: Implemented Azure Developer and agile practices for my team of growing team from 5 to 15 resulting in 35% velocity improvement Laid Off - Covid
Senior Director of Digital Product & Strategy at Source Media, New York July 2015 — January 2017
• Product Management: Implemented digital product strategy for publishing initiatives resulting in 32% lift in ad revenue
• Team Leadership: Created strategy and managed and led technology teams and vendors to implement new solutions for email delivery, media buying, and DNS platform selection resulting in $600,000 additional revenue and a new data lake
• Technical Judgment: Standardized digital marketing technology stack migration across 15 properties and 7 vendors resulting in increased sales revenue Laid Off - Acquisition
Sr Director of Mobile & Commerce Product at Social Discovery Ventures, New York City March 2014 — May 2015
• Product Management: Led team of 5 in-house and 2 remote development houses to create 15 mobile apps for carrier subscription-based billing for e-commerce D2C sites for travel and networking, owning the entire project and product life cycle within a $16MM budget with P&L ownership
• Revenue Generation: Implemented cross-functional e-commerce products resulting in lifts of 12% and 3% in revenue on time and under budget
• Operations Management: Managed the CRM and CMS product teams to increase ad revenues by 27%, and created integrated strategies for IT processes for app UX, data management, media assets, and technology and media vendor management. Sr Digital and Mobile Commerce Director at Bloomingdale's, New York City March 2013 — March 2014
• Product Management: Created and implemented mobile commerce product resulting in a 29% revenue lift through an omni-channel approach and marketing stack architecture as led team team of 8
• Data Management: Developed cross-functional data processing and reporting SOPs leading to a 40% improvement in media spend efficiency and adoption by Macy's.
• Operations Leadership: Managed vendor selection and management for CRM and CMS platforms for external teams
Global Commerce Solutions Product Manager III at ToysR'Us, New York City February 2012 — March 2013
• Product Management: Created and implemented m-commerce product strategy for 9 global markets on 3 e-comm platforms resulting in $4 million lift to EBITDA in 45 days upon launch, including functional requirements for platform solutions and establishing SOP's managing cross-functional team of 20 globally
• Team Collaboration: Developed cross-functional marketing strategy solutions for all mobile properties globally, including email, publisher, display, and social media for each global market.
• Leadership: Designed 2012 and 2013 road-map for m-commerce solutions and strategies to achieve company objectives resulting in a 60% increase in revenue globally while leading a cross-functional team of 10 to level-up within their roles SVP Product, Mobile & Compliance at Atrinsic, New York November 2002 — July 2011
• Data Management: Monetized digital ad streams through creating a unified CRM system and AdTech product resulting in 75% revenue increase and implemented mobile application product division with a lift of $35 million in yearly revenue and 45% increase in engagement/retention for 950 million record data management
• Team Leadership: Grew & managed 5 departments with 180 direct/indirect reports and full P&L responsibility over $350 million for operational product management, creating and monetizing proprietary data products and managing project deliverables for agency clients.
• Product Management: Generated $17MM lift in revenue first year and 12% YOY by creating and implementing mobile billing subscription platform product partnering with Tier 1-3 US and UK carriers and data management solutions EDUCATION
Bachelor Degree - Marketing, University of Ottawa
Bachelor of Science - Computer Science, Aspen University COURSES
Certified Product Manager
2007 — 2024
sAFE ART Certification
2012
Certified Project Manager
2005
Agile Certification
2003 — 2024
Scrum Master Certification
2017 — 2024
sAFE Agile Certification
2021
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