Natangia Aitken

North Lauderdale, FL

adw7pe@r.postjobfree.com

+1-954-***-****

Work Experience

Home Health Aide

Villa rose home - Pompano Beach, FL

January 2020 to Present

• Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families.

• Monitors patient condition by observing physical and mental condition, intake and output, and exercise.

• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.

• Assists patients by providing personal services, such as, bathing, dressing, and grooming.

• Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

• Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.

• Advises on nutrition, cleanliness, and housekeeping.

• Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions.

• Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards.

• Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

• Enhances service reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments. Behavioral Technician

Behavioral Health of the Palm Beaches - Lake Worth, FL January 2020 to May 2022

1. Provides care to patients in a manner that promotes safety, comfort, and the therapeutic environment. 2. Assists patients with activities of daily living; attends to patient behavioral problems and provides assistance in crisis intervention, as needed.

3. Charts patient observations, following prescribed procedures and standards. 4. One on one with patient throughout the day.

Housekeeping Aide

Hardrock casino - Hollywood, FL

November 2020 to March 2021

PCA Personal Care Assistant

Senior Commons at Powder Mill - York, PA

January 2020 to December 2020

• Ensure clients receive their medication on time

• Support clients who can’t move on their own

• Help clients dress, bathe, eat etc.

• Assist clients with physical therapy exercises

• Cook meals according to the customer’s restrictions

• Help customers with their shopping

• Do necessary housekeeping to maintain a clean environment

• Provide emotional support

• Inform physicians or supervisors about uncommon events

• Act quickly and responsibly in cases of emergency EVS Tech

Boca Raton Regional Hospital - Boca Raton, FL

January 2020 to October 2020

• Cleaned and sanitized restroom and other areas of the hospital to ensure patient and employee safety

• Emptied waste baskets to eliminate hazards from the hospital

• Replenished soap and paper supplies to ensure cleaning supplies for safety

• Changed sheets and linens in hospital room to meet a patient everyday needs

• Responsible for keeping medical facility clean, sanitary and well maintained

• Attended to waiting areas, staff areas and examination rooms, focusing specifically on floors, windows, walls and examination surfaces

• Supply fresh linens to patient rooms and maintain upkeep of bathrooms.

• Performed trash, recycling, and biohazard removal.

• Trained new staff in the use of automated floor cleaning equipment and daily tasks.

• Conducted regular checks of maintenance equipment for cleanliness and functionality. Caregiver

BrightStar Care - Palm Beach Gardens, FL

June 2018 to September 2019

Prepare breakfast, lunch and dinner for 10 patients. Responsible for 5 total care patients ( feeding, bathing, lifting etc ) Assist with Medication

Maintain a clean, healthy and safe facility for patients Homemaking ( Laundry etc)

Housekeeper

WellSpan Health - York Hospital - York, PA

April 2013 to April 2019

• Cleaned and sanitized restroom and other areas of the hospital to ensure patient and employee safety

• Emptied waste baskets to eliminate hazards from the hospital

• Replenished soap and paper supplies to ensure cleaning supplies for safety

• Changed sheets and linens in hospital room to meet a patient everyday needs

• Responsible for keeping medical facility clean, sanitary and well maintained

• Attended to waiting areas, staff areas and examination rooms, focusing specifically on floors, windows, walls and examination surfaces

• Supply fresh linens to patient rooms and maintain upkeep of bathrooms.

• Performed trash, recycling, and biohazard removal.

• Trained new staff in the use of automated floor cleaning equipment and daily tasks.

• Conducted regular checks of maintenance equipment for cleanliness and functionality. Supply Chain Technician

WellSpan Health - York, PA

January 2014 to March 2018

Remote Customer Service Representative

Verizon - Pennsylvania

June 2014 to December 2016

Dock Worker/packer/shipping

GENCO - York, PA

August 2016 to August 2016

Driver Helper/unloading

UPS - New York, NY

Help driver carry packages to residents and companies Picked up packages from residents and companies

Obtained signatures and interacted regularly with customers Recorded information, such as items received and delivered Worked effectively with supervisor, taking and following direction Cashier/Customer Service

JCPenney - York, PA

May 2014 to September 2015

Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers. Helped customers select products that best fit their personal needs. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained effective relationships with peers and upper management. Dental Office Receptionist

Queensgate Family Dentistry - York, PA

April 2011 to December 2014

• Greeting and welcoming patients to the practice.

• Scheduling, rescheduling, or canceling appointments as needed.

• Assisting patients to fill out information forms.

• Preparing patients’ charts and daily schedules for the dental staff.

• Updating patient records and documenting recent treatments and procedures.

• Scheduling follow-up appointments and providing telephonic reminders.

• Communicating with medical insurance providers to determine if patients are required to make co- payments.

• Verifying methods of payment and collecting payments as needed.

• Performing general office duties, such as answering telephones, photocopying, filing, and faxing. Customer Service Representative

winterz blossom - Remote

June 2010 to April 2014

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling

Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Housekeeping

hampton hotel - Lauderdale, MN

April 2012 to March 2014

sweep, scrub, mop and polish floors vacuum clean carpets, rugs and draperies shampoo carpets, rugs and upholstery dust and polish furniture and fittings clean metal fixtures and fittings empty and clean trash containers dispose of trash in a sanitary manner clean wash basins, mirrors, tubs and showers wipe down glass surfaces make up beds and change linens as require Patient Transporter

WellSpan Health - York, PA

May 2012 to September 2012

Office Cleaner

Caravan Facilities Management - Orlando, FL

September 2010 to July 2011

• Clean, dust and mop office floors by using a variety of equipment and supplies

• Ensure that cleaning liquids are mixed in correct and safe quantities Vacuum and shampoo carpets and make sure that they are dried out before the day begins

• Wipe down desks and chairs and make sure that an stubborn smears are removed using appropriate cleaning materials • Empty trash cans and ashtrays and make sure that all trash is properly disposed off

• Clean and wash down windows and ensure that they are dried properly Ensure that the office kitchen and equipment is properly cleaned and maintained

• Wash down restrooms and ensure they are sanitized properly

• Replenish towels, soap and toilet paper in bathrooms on a regular basis

• Wipe down walls, doors and wall hangings using appropriate types of cleaners and cloth

• Replace light bulbs and identify maintenance issues

• Apply sealant to floors

• Ensure proper cleanliness of the areas around the office such as walkways and parking lots

• Shovel snow off walkways and sprinkle sand to make them safe for walking

• Move around heavy equipment and furniture for the purpose of storage or rearranging

• Make sure that office is locked properly at the end of the day Stock Associate

Forever 21 - North Lauderdale, FL

April 2009 to December 2009

• Receives and processes all new merchandise shipments

• Ensures all merchandise in stock rooms and on store shelves meet company standards

• Processes and reports merchandise damages and discrepancies

• Controls store shrinkage of all merchandise

• Follows all safety protocols directed by the corporate office

• Assist customers as required by store demand

• Assists in maintaining store in a presentable condition, and supports management and sales team at all times

Airport cleaning

Normanly airport - Jamaican

January 2008 to December 2008

• Swept, scrubbed, and buffed all floors of airport buildings, efficiently.

• Vacuumedand placedall carpets and rugs within airport buildings, properly.

• Dusted, wiped, and polished all furniture, fixtures, doors, and windows, as directed.

• Collected trash from ashtrays and waste receptacles, and cleaned them thoroughly.

• Detected and wiped off all finger marks and smudges, in a proper and careful manner.

• Gathered and moved waste paper and other garbage to allocated disposal site.

• Washed and sanitized all water coolers and sinks within the airport buildings.

• Mopped and cleaned outside entrance areas, stairways and checkpoint areas.

• Collected and cleared out snow from passageways and walks, around the airport.

• Utilized and maintained all company-provided broom, vacuum cleaners, and other cleaning equipments.

Caregiver

Private Family - Delray Beach, FL

Education

Associate in business admistrative

broward college - Lauderdale, MN

2009 to 2012

Skills

• Cashier warehouse hotel and hospital house keeping (4 years)

• Load & Unload

• Senior Care (5 years)

• Caregiving (4 years)

• Home Care (4 years)

• Laundry

• Environmental services (6 years)

• Hotel experience

• Custodial experience

• Commercial cleaning

• Recruiting

• Food preparation

• Cooking

• Typing

• Restaurant experience

• Food service

• Culinary experience

• Retail sales

• iOS

• Mac OS

• Janitorial experience (3 years)

• Research

• Financial services

• Behavioral Health

• Meal Preparation

Certifications and Licenses

Behavioral health technician

Present

Certified Home Health Aide

Contact this candidate