Customer Service Food
Resume:
Gary Sirvio
Clawson, MI **017
*******@*****.***
I have over 30 years of experience in the hospitality and food service industry. I started waiting tables, working my way up to supervisor to assistant manager and eventually to manager. I have done everything from the back of the house to the front. I am excellent with customer communications and service.
Qualifications
• Managed multiple employees in several customer service industries
• Organized and created procedure for efficiency in all industries
• Skilled in quality control in ensuring customer satisfaction is achieved
• Capable of keeping a positive attitude and high energy among the employees ensuring positive customer experience
• Attention to detail in the cleanliness and quality of products or services being presented to customers
Technical Skills
Working knowledge of cash registers, credit card machines, various POS systems, faxes, multi- line phones, and full knowledge of back-of-house equipment operations and sanitation Professional Experience
• Detroit Panzerotti Co. May.2019 – current Cook
14129 Lakeside Blvd. N. (seasonal)
Shelby Twp., MI 48315
• Barry’s Bagels May.2021 – Apr.2022 Account
829 W. 14 Mile Representative/
Clawson, MI 48017 Merchandiser
• Macy’s Bistro July.2019 - May.2021 Kitchen
2800 W. Big Beaver Supervisor
Somerset Collection Oct.2011 – July.2019 Server
Troy, MI 48098
• Dr Pepper Snapple Group Feb.2009 - Oct.2011 Merchandiser 12251 Capital
Detroit, MI 48239
• Hills of Lakeview Oct.2007 - Nov.2008 Manager
Bed & Breakfast
1220 Fleming Rd.
Lewiston, MI 49756
• Coastal Spirits, LLC Nov.2004 - Oct.2007 Manager Pomorski’s Tavern
1302 S. Madison
Ludington, MI 49431
• Coastal Spirits, LLC Jun.2002 - July.2004 Manager Out Back Party Store
102 W. Ludington
Ludington, MI 49431
• Marshall Field’s Sept.2000 - June.2002 Manager
Westland Mall
Westland, MI
Education/Certifications
• Murrary Wright High School, Detroit, MI High School Diploma
• Oakland Community College studying towards restaurant management
• Baker College, Muskegon, MI
- Dean’s list with 4.0
• Servesafe 2019 certification
References available upon request
Contact this candidate