Customer Service Carpenter

Kylie N. Ciammaichella

********@*********.*** 409-***-**** www.linkedin.com/in/kylie-ciammaichella EDUCATION

B.S.B.A, Marketing May 2025

High Point University High Point, NC

Relevant Courses: Principles of Management and Organization Behavior, Principles of Macroeconomics, Principles of Microeconomics, Application Math Model Business, Practical Excel for Business

EXPERIENCE

Server/Take-out July 2020 – Present

Eat’n Park Wexford, PA

● Serve food to guests in an assigned section, following the company policies and procedures

● Enter guest orders into the computer system, including all special instructions

● Attend to guests’ needs such as pre-bussing, refilling drinks, and attending to accidents

● Facilitate guest orders manually and communicate order details accurately to meal prep staff

● Prepare and package guest orders to streamline the take-out process Greeter October 2018 – Present

Eat’n Park Wexford, PA

● Acknowledge the presence of our guests immediately with a friendly greeting

● Observe guest reactions to problem-solve and ensure customer satisfaction proactively

● Utilize the tools provided to stay organized and seat guest CAMPUS & COMMUNITY INVOLVEMENT

Member September 2023 – Present

Alpha Chi Omega High Point, NC

● Attend weekly meetings to discuss event details and planning

● Participate in fundraising efforts for The Carpenter House Non-profit Organization Tutor Service Learning Project September 2022 – December 2022 Mt. Zion Baptist Church High Point, NC

● Tutored elementary school students with homework

● Created and planned weekly educational activities to help students with learning progression

SKILLS

● Customer Service, Time Management, Problem Solving, Multitasking, Adaptability

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