Customer Service Bartender
Resume:
MIGUEL
BRICENO
*************@*****.***
Doral, FL 33178
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Personable Head Bartender with Number years of experience working in high traffic venues. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs.
PROFESSIONAL SUMMARY
WEBSITES, PORTFOLIOS, PROFILES
• Miguelbricenomindset
Baku Asian Fusion Bar - Bartender
Doral, FL • 07/2022 - Current
Mojito Bar - Bar Lead
Sawgrass Mils, Florida • 10/2020 - 05/2022
WORK HISTORY
• Kept bar presentable and well-stocked to meet customer needs. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
•
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
•
Followed alcohol awareness procedures for preventing excessive guest intoxication.
•
Kept alcoholic beverages well-stocked and organized to meet expected demands.
•
Adhered to state laws regarding alcoholic beverage services and customer regulations.
•
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
•
Set up glassware, liquor and other necessary supplies for special events.
•
Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
•
Adhered to state laws regarding alcoholic beverage services and customer regulations.
•
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
•
Upsold daily specials and beverage promotions to exceed daily sales goals.
•
• Poured and prepared mixed drinks for over Number customers daily.
• Implemented drink prep procedures that significantly reduced SKILLS
• Mixology Techniques
• Food Service Management
• Excellent with Numbers
• High-Volume Dining
• New Cocktail Creation
• Drink Consistency
• Portion Sizes
• Anticipating Guest Needs
• Food and Beverage Service
Age Identification and
Compliance
•
• Menu Memorization
• Outstanding Customer Service
• Ability to Lift 30 Pounds
• Cash Handling and Management
• Monitoring Alcohol Consumption
• Professional Service Standards
• Alcohol Ordering
• Preparing Garnishes
• Teamwork and Professionalism
• Glassware Polishing
• Responsible Serving
• Handling Difficult Customers
• Hospitality and Guest Service
• Cocktail Service
• Classic Cocktails
• Forecast Preparation
• Bar Operations and Logistics
• Responsible Alcohol Service
• Ordering Bar Supplies
• Suggestive Selling
• Custom Drink Preparation
• Extensive Spirits Knowledge
• High-Volume Environments
• Maintaining Glassware Stock
• Bartending License
• Storage Processes
• Liquor, Beer and Wine Knowledge
Knowledge of Craft and
Microbrews
•
• Patron Engagement
• Logistics Operations
• Energetic and Outgoing
• Guest Interaction
• Waiting Tables
• Private Events and Catering
• Phone Inquiries
• Pre Shift Preparation
• Maximizing Profitability
• Food Sales and Promotion
• Guest Engagement
• Sales Development
• Mixed Drinks Preparations
• Strategic Oversight
• Billing and Payment Processing
• Optimal Inventory Levels
• Engaging Customers
• Fluent in Spanish and English
• Mathematical Reasoning
• Good Conversationalist
• Sampling Techniques
• Banquet Events
• Liquor Law Compliance
• Waste Reduction
• Stamina and Endurance
• Register Preparation
Universidad Del Zulia
Venezuela Maracaibo • 08/2012
Lic In Political Science : Political
Science
Julio Arraga
Venezuela Maracaibo • 08/2008
High School In Art And
Communications : Art
EDUCATION
• Member of innovacion estudiantil
Awarded first President of the
student center
•
Sunnys - Bartender
Miami Beach, FL • 07/2022 - 10/2022
Casa Mia Tex Mex - Server Shift Leader
Bartonville, TX • 10/2018 - 09/2020
Mi Tata Te Mex - Busser
Denton, TX • 02/2017 - 12/2017
wasted stock.
• Provided attentive service and proactively assessed guest needs.
• Engaged in suggestive selling and other sales techniques. Monitored temperature of cases, shelves and storage areas and reported failures to manager.
•
Demonstrated respect, friendliness and willingness to help wherever needed.
•
• Carried out day-day-day duties accurately and efficiently.
• Kept bar presentable and well-stocked to meet customer needs. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
•
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
•
Followed alcohol awareness procedures for preventing excessive guest intoxication.
•
Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
•
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
•
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
•
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
•
Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
•
Created incentive-based performance tracking systems to encourage positive and energetic service execution.
•
Managed scheduling for Number servers, maintaining adequate staffing levels while accounting for personal employee needs.
•
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
•
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
•
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
•
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
•
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
•
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
•
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
•
Contact this candidate