Customer Service Receptionist

Kaylen Torres

A self-motivated, well-spoken, dependable and customer-focused individual, looking to expand her current skillset professionally, where she can apply transferable skills of adaptability, fast-learning aptitude, and time-management, while developing new skills that benefit the company. Collaborates well with others to meet and exceed company goals.

Zully’s, Willis, TX May 2022 – Present

Server

Lead and mentored staff and assisted as needed

Demonstrated initiative and reliability in a team and individually

Maintained impeccable rapport with customers through customer-focused approach, creating regular customers

Accurate and proficient handling of petty cash in a fast-paced environment

Mastered extensive knowledge of industry and product menus including liquor and wines, in a short time; including how to pair with food

Ensured food regulatory compliance, accurate food requests, and safety

Maximized sales by upselling items based in personalized interests

Demonstrated ability to prioritize workload in a challenging, fast-paced environment

Kroger, Willis, TX April 2020 – May 2022

E – Commerce Clerk

Added value and enhanced business by providing above-and-beyond customer-focused service that exceeded expectations

Tech savvy with the ability to maneuver store systems efficiently

Established effective problem resolution utilizing product and service knowledge and resources available or involved management when needed

Coached and motivated others

Adhered to company policies including Health and Safety

Joe’s Auto Repair, Willis, TX February 2018 – January 2020

Receptionist

Efficiently completed receptionist tasks on time or in advance, demonstrating organization, planning and prioritization

Offered unmatched customer service and workplace focus through friendliness and reliability that increased customer retention

Quick and accurate cash and card transactions with excellent multi-tasking aptitude

Excellent communication verbal and written communication

Daily responsibilities included administrative support, records maintenance, meeting coordination and appointment scheduling utilizing Microsoft Office Suite

SKILLS

Leadership, Organization, Administration, Teamwork, Customer Service, Networking, Verbal and written communication, Planning and coordinating, Adaptability, Tech savvy, Problem solving, Time management, Adept with Microsoft Office Suite (Word, PowerPoint, Excel)

EDUCATION

Willis High School – Willis, TX August 2018 – June 2022

Contact this candidate