Medical Assistant Certified Phlebotomist

Summary

Empathic, effective and motivated Medical Assistant able to combine clinical experience with compassion to meet challenges facing today's organizations. Eager to assist my community by joining a bussiness that cares and provides emission-reducing energy solutions.

Experience

salelytic san antonio, tx

associate 04/2021 - Present

Provide thorough technical support on medical devices for patients dealing with medical difficulties. Maintian knowledgeable on order processing changes, documenting accuracy changes, client and service provider required data changes as well as protocol improvements Maintian composure and patience in facing difficult customer situations Spanish and English phone queue

email and maintain none verbal communication with management and others on designated team. achieve consistent rankings during monthly and daily audits including call duration, quality assurance, customer satisfaction ratings and outbound calls per shift. TEMPERATURE SCREENER San Antonio, TX

First Responder 08/2019 - 04/2021

used my Spanish skills to translate medical announcements from English to Spanish. type, print, translate and distribute covid notifications for all entering building. first person to come into contact with visitors and employees to triaged and administer covid health screening. provide basic technical maintenance to temporal thermometers by replacing batteries and knowing when to change them. allstar healthcare San Antonio, TX

Medical Assistant 03/2019 - 02/2020

triaged patients

obtain vital signs accurately the first time

obtain blood and plasma for medical treatments PRP coordinate with providers to assigns proper care during patient visit. head of allergy program.

assist accident involved patients with strengthening exercises. maintain clean and disinfected medical equipment.

administer ROM test using computer software

NCMC hospital Houston, TX

Medical Transporter/patient coordinator 08/2018 - 04/2019 transport patients and medical equipment

coordinate with medical staff technicians and doctors to establish communication and customer satisfaction to patients waiting for outpatient procedures.

Skills

proficient tier 2 troubleshooter, Computer literacy, Customer service, Communication skills, Spanish, Documentation review, Proactive, Quality Focused, exteptional telephone etiquette Education

quest college San Antonio, TX

medical assistance 06/2019

graduated 4.0

certified phlebotomist NAHP

Maydelen Garrifa-Pita

210-***-**** *********@*****.*** San Antonio, TX certified medical assistant NAHP

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