081-***-****

adw7ek@r.postjobfree.com

PERSONAL COMPETENCIES

Naturally a dedicated and hard working lady, I treat each given opportunity as a process for improving my skills and confidence. Considered a good attribute for any team, my interaction with others is characterized by respect, tolerance, acceptance and appreciation of diversity and individuality. I am a quick learner and believe that my skills and experience should add value to any business through excellent service and effective communication.

PERSONAL DETAILS

Nationality

South African

Date of Birth

31 October 1995

Gender

Female

Residential Area

Protea Glen extension 11

Driver’s License

Code C1

Marital Status

Single

Dependents

One (1)

Languages

English, IsiZulu, Portuguese

Criminal offense

None

Notice Period

Available Immediately

EDUCATION/ADDITIONAL TRAINING

MATRIC:

Providence Academy

2016

Subjects: English, Mathematical Literacy, Tourism, History, Life Orientation, Religion Studies

JOURNALISM:

Rosebank College

2017-2018

CERTIFICATE IN 10 DAYS COUNSELLING TRAINING

CERTIFICATE IN FINGER PRICKING TRAINING

CERTIFICATE IN 5 DAYS (ARV’S) ADHERENCE COURSE

Centre Of Hope Clinic

Centre Of Hope Clinic

Centre Of Hope Clinic

2018

2018

2018

SKILLS

TECHNICAL

PROFESSIONAL

Proficient Computer/Technical skills

Basic administrative skills

Innovative problem solving skills

Great interpersonal & customer relation skills

Good Communication skills

Efficient Counselling/Personal development skills

Reliable, with great work ethics

WORK EXPERIENCE

CUSTOMER SERVICE AGENT BONNEGARDE SUPPORT(international) HOLLYWOOD BETS

March 2019 – December 2020

1Make outbound; outgoing calls

2Receive inbound; incoming calls

3Attend customer services via Whatsapp

4Assistance& resolve customer enquiries through Live-Chat on on-line mobisite

Reason for leaving: Contract ended.

LAY COUNSELLOR VOLUNTEER LANCERS ROAD CLINIC

December 2018 – Present

5Conduct Health education and Literacy sessions to clients on ART

6Provide Pre & Post HIV test Counselling

7Conduct HIV testing and referrals

8Forming support groups & providing adherence counselling

9Assisting with viral load monitoring, PCR results & index cases

10Linking clients back to care

11Assist with data collecting and reporting

PAST EXPERIENCE SUMMARY

HILLBROW ONLINE RADIO PRESENTER HILLBROW SOUTH AFRICA

February 2018 – June 2018

Radio Host/DJ

News reading

Traffic announcements

REFERENCES

LANCERS ROAD CLINIC

Sibongile Mbhele

Lay Counsellor

065-***-****

(adw7ek@r.postjobfree.com)

HILLBROW ONLINE RADIO

Bright Longwe

Station Manager

073-***-****

HOLLYWOOD BETS

Liam Madika

Manager

079-***-****

MIRA RAJABO

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