Anitra Rieck

**** *. *** ******, **** *-***, Littleton, CO 80127 720-***-**** adw7ef@r.postjobfree.com Objective

A highly engaged and positive team player with a strong customer focus and the motivation to deliver exceptional sales results. Well-developed written and verbal communication skills and a professional demeanor.

Skills & Abilities

CUSTOMER SERVICE / MANAGEMENT

· Years of management experience within the restaurant industry including scheduling employee shifts, training new employees, teaching classes to further help employees hone their skills, banking transactions, and involvement in the opening of new locations. COMMUNICATION

· Listens attentively to a speaker to insure understanding in what they're saying, responds and reflect on what's being said, and retains the information for later.

· Mastered the art of the ability to communicate and persuade clients to try new products.

· Personable, respectful, and receptive to the needs of both coworkers and customers.

· Massage therapy requires attentiveness and consistent communication with the patient regarding their pressure preferences, injury/health history, and treatment goals. SALES

· Cultivate excellent relationships with new prospects and existing customers.

· Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share and profit performance.

· Earned consistent commission as a massage therapist by recommending products and providing referrals for complimentary services to further facilitate the healing process.

· Extensive sales experience as a server in providing food/drink suggestions and upselling to help create a unique dining experience.

Experience

MASSAGE THERAPIST WHOLE HEALTH CENTER FEB 2019 - PRESENT

· Communicating with patients about health history, injuries, current health status, and treatment goals.

· Provide service and product recommendations to further facilitate the healing process.

· Provide flexible scheduling options to accommodate client time/date preferences. MASSAGE THERAPIST SELF-EMPLOYED JAN 2018 – JAN 2019

· Developed and implemented business plan to provide massage therapy to clients.

· Built a large client base by providing exceptional customer service. MASSAGE THERAPIST OXFORD HOTEL OCT 2010 – DEC 2017

· Provided an array of massage modalities – hot stone, deep tissue, prenatal, etc.

· Maintained client and co-worker relationships through respect, sensitivity and concern for the wellbeing of others.

SERVER/BARTENDER FRESH FISH COMPANY 2006-2009

· Provided exceptional customer service as a server and bartender. · Lead trainer

SERVER/BARTENDER MACARONI GRILL 2000-2003 & 2004-2006

· Saturday Manager including scheduling for servers and bartenders, teaching all classes including bar/liquor and entrée/food.

· Assisted in opening of new Macaroni Grill locations Education

MASSAGE THERAPY CERTIFICATION CRESTONE HEALING ARTS CENTER 2003-2004 ASSOCIATE OF ARTS DEGREE ARAPAHOE COMMUNITY COLLEGE 1994-1996 HIGH SCHOOL DIPLOMA COLUMBINE HIGH SCHOOL 1990-1994

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