Ramp Supervisor Unloader

Joseph Patrick Ray

*** ***** ***** ** ********* GA. 30252 − Cell 470-***-**** ***********@*****.***

Objective

To obtain a position as a valuable team member that leverages my work ethic, professional skills and qualifications to enhance your organization.

Experience

Store Manager Domino’s Pizza 04/2019 to 04/26/2023

McDonough, Georgia

Supervised 10-20 employees, performed the nightly inventory and counted the store down for the night. Managed the shift and ensure that all employees are working according to company standards along with ensuring that all health codes regulations were being followed. Took care of any customer concerns that come up during the shift. Trained new employees in the different areas of the store’s operation Handled any employee related problems that come up by finding a solution for the issue or helping them get in touch with the correct department if it could not be handled at the store level. Responsible for the stores P&L ensured accuracy. Ordered inventory to ensure that the store had inventory levels to handle the sales volume and ensured that product rotation was updated.

Ramp Supervisor

UPS at the Atlanta Airport 10/2010 to 04/28/2019

Worked in various positions from loader and unloader to working on the ramp CSP (Container Sort Platform) Track employee attendance and handle all disciplinary actions for employees Check the manifest for correctness and ensure that all air containers are loaded into the correct trailer and dispatched to their locations in a timely manner. Prepare all reports for the day and give them to the dispatch office. I do have the badge that allows me access to the ramp areas of the airport.

Shift Manager

Chick-FL-A 04/2014 to 04/2017

Run day to day operations in the store during my shift. Handel customers and take orders over the phone. Help with the preparation of catering orders, ensure that customers are taken care of and leave the store satisfied with their experience in the store. At the end of the shift balance all cashiers by counting down their registers and making deposits. Order inventory via the on-line ordering system and ensure that the store was ready for the next day’s business. Supervise 10 to 20 team members each day and ensure that all health codes and regulations were upheld.

Co Manager

KFC/Taco Bell 10/2010 to 04/2014

Handled the day to day operations of the store make deposits, count inventory order deliveries and check delivery’s in. Ensured that all food safety regulations were being followed by all employees. Made employees schedules worked with the store manager on local store Marketing and sales building ideas. Tock care of all customers concerns and ensured that the customer left the store with a Great Experience. Opening and closing the store also ensuring that the store was stocked and ready for the day’s business.

Customer Service Specialist

Sallie Mae Student Loans Killeen Texas 06/2009 to 07/2010

Worked in a call center to take customer calls about their student loans. Process forbearance and deferments and answer questions about payments. Also, took payments over the phone. Helped customers understand their student loans and payment terms. Selected to work on the Department of Education Team to take over all the loans that were being sold back to them for servicing.

General Manager

Domino’s Pizza Georgetown, Texas 04/2002 to 06/2009

Supervised 10-20 employees, handled inventory for the store to include ordering deliveries and supply controls. I handled all scheduling of employees and request for time off. Had the responsibility of keep up with items on the Profit and Loss report each month. Balance the store and make all deposits and ensure that the store passed all health department inspections. Control food cost and payroll.

US Army

Various locations 05/1992 to 05/2002

Education

Proficiencies

High School Diploma

MD Collins, College Park Georgia

Graduated in 1984

GPA 3.6 Trainer in the athletic department for all sports

Microsoft Office Word, Excel Power Point. Computer Usage and office equipment.

Leadership

I have 27 years’ experience with leadership in retail food and in the US Army. I understand the importance in building a team to achieve the company goals.

References References available upon request

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