Mortgage Processor Case Manager
Resume:
DIANE
BAXTER
***************@****.***
Nesconset, NY 11767
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. PROFESSIONAL SUMMARY
Hartford Funding Ltd. - Mortgage Processor
Woodbury, NY • 05/2022 - Current
United Mortgage Corp - Corporate Processor
Melville, NY • 07/2020 - 04/2022
First Rehab Lending/ Alpha Funding Partners - Processing Manager West Hempstead, NY • 11/2018 - 07/2020
Franklin First Financial - Senior Mortgage Processor 07/2016 - 11/2018
New York Community Bank - Financial Specialist
WORK HISTORY
• Prepared file for final clear-to-close by branch management. Processed mortgage loan applications including conventional,FNMA, FHLMC, and FHA successfully for multiple teams
•
Ordered Funding wires from Axos, Plains Capital and Merchants Bank of Indiana.
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• Submitted required documents to Aces for exceptions
• Completed post closing quality review .
• Processed Conventional/ FHA/VA Loans
• SFR, Multi-Family, Condos, Coops, PUDs,
• Non-Delegated (Reliant and FGMC)
• LOS – Byte
• Review applications for underwriting submissions
• Order and review appraisals, title reports and insurance
• Schedule closings
• Draw requests
Work closely with clients to provide funding for fix and flip investments
•
• Processed Conventional, FHA and VA loans
• Ordered appraisal and title reports
• Verifications (Credit, Income, Asset and TRVs)
• FHA Connection and VA Portal
• Submitted loans directly to investors and in-house underwriting
• Loan Estimates and Closing Disclosures
• LOS - Encompass
SKILLS
Loan estimates and Closing
Disclosures
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• Information Verification
• Processing Loan Applications
• Lending Software Systems
• Desktop Underwriter
• Retail Mortgages
• Income Verification
• Government Lending
• Processing Procedures
BRIARCLIFFE COLLEGE
1989
Associate Degree: Office
Technology
EDUCATION
08/2014 - 07/2016
Pro-Source Technologies, LLC - Quality Audit Team Lead / Case Manager, • Case Manager
Farmingdale NY • 11/2013 - 06/2014
JP Morgan Chase Bank - Operations Support / Condo Coop Analyst Garden City, NY • 05/2013 - 11/2013
Chase - Retail Operations Support
Garden City, NY • 04/2011 - 05/2013
Chase - Retail Mortgage Processor
Garden City, NY • 04/2011 - 05/2013
MCS Mortgage Bankers - Mortgage Processor
05/2009 - 11/2009
Euro Mortgage Bankers - Mortgage Processor
05/2008 - 05/2009
Radcliffe Consulting - Senior Mortgage Processor
12/2006 - 02/2008
BA Funding - Mortgage Processor
07/2005 - 12/2006
Analyze Income/expense statements and audited financials of multi- family and
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High Profile (Over $50Million) borrowers to determine if they continue to meet the debt service ratio and loan terms as determined at origination
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• Invoicing for annual property inspections
• Review loan terms to ensure correct importing to system Implemented the NY Rising Buy-out Program to homeowners affected by Super Storm Sandy in the purchase of their home through the Housing
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Trust Fund Corporation and Community Development Block Grant Programs
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Team Lead – Coordinate and implemented quality audits of completed purchase transactions through these programs . Lead team of seven quality auditors in accordance to HUD, State and Program guidelines.
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Review condos and coop projects to determine project's eligibility for lending with Chase and specific investors
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Request project's budgets, questionnaires, insurance and financial statements from managing agents.
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• Review files for initial underwriting submission (25-40 files per day)
• Follow up with attorneys and title companies for title reports
• Reconcile end of day financial statements for mortgage transactions
• Processed Conventional mortgage applications
• Ordered appraisals, credit reports, and employment verifications
• Processed FHA and Conventional Mortgage Applications
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