Administrative Assistant Office Manager

TWILA MILOSEVIC

**** ****** ****. ******* **** Mi48146

313-***-**** – **************@*****.***

Objective

An administrative assistant with 20 plus years' experience. Capable of working independently with minimum supervision and committed to providing high quality service to every project. Professional, capable, and motivated individual who consistently performs in challenging environments.

Career History

Therapeutic Rehabilitation: March 2016 – November 2021

Clinic Manager/Administrative Assistant

Scheduled client’s transportation to therapy, maintained and created the clinic schedule, worked with leadership and case managers to schedule new intakes.

Facilitated and maintained all clinic repairs and company vehicles.

Processed payroll and all invoices for the clinic. Maintained and balanced monthly petty cash and ordered all clinic supplies.

Crothall Healthcare: Mercy Memorial Hospital: March 2012 – January 2016

Office Manager Facilities Department

Answered and directed incoming phone calls and generated work orders for the maintenance department, ensuring all work was performed in a timely manner.

Maintained weekly schedule and approved payroll

Obtained purchase orders and scheduled vendors to make repairs throughout the hospital and all offsite facilities.

Processed all invoices for the maintenance department, processed all utility bills for the hospital and offsite facilities.

Wright & Filippis: June 2005 – December 2012

Administrative Assistant/Customer Services

Verified insurance for durable medical equipment, obtained insurance benefits and obtained all authorizations

Scheduled appointments, answered incoming calls and directed them to appropriate department.

Collected copays/deductibles

Computer Skills

Microsoft Office, Excel, Word, Kronos time keeping, Paragon and Lawson purchase order system

References available upon request

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