Inventory specialist
Resume:
Lisa Thelen
Appleton, WI *****
******.****@*****.***
I am a motivational powerhouse who has held leadership roles across fashion, luxury jewelry, furniture, finance and the restaurant industry for close to three decades. I have vast experience across multiple segments of the industry in roles with increasing responsibility and span of control at best, in class brands. I am highly skilled in Talent Strategy, Revenue Generation, Operations Management, Data Analytics, Digital, Building High Performing Teams and Delivering Legendary Customer Experiences.
EMPLOYMENT HISTORY
08/2018 - Current Bob’s Discount Furniture
Appleton, WI
Title: Assistant Manager
Showroom Manager
Operations Manager
Responsibilities: Core operations related to running a highly successful retail furniture store.
Handling HR related issues, hiring, training, as well as creating a high performing diverse sales team.
Consistently mentoring team to deliver legendary service to every customer that walked through our doors. Attained 90% Bonus success for myself and store.
Maintained zero shrink levels for Appleton location (#1 in district)
01/2005 – 08/2018 Piercing Pagoda a Division of Zales/Signet Corporation
Title: Store Manager responsible
Appleton/OshKosh/Madison
Interim District Manager for Wisconsin/Minnesota/Indiana/Illinois (Up to and including 50 stores)
Trainer for Managers and District Managers
Annual Leadership Conference Facilitator/Trainer
District Meeting Facilitator and Presenter
Responsibilities: Oversee management of 2-17 stores throughout the Wisconsin/Illinois area, included, but not limited to, all aspects of human resources, recruiting, hiring/training, mergers and expansions.
Creating and implementing programs to improve operations.
Facilitate and coordinate ALL levels of training to support functions and operations for enhanced customer service excellence.
Coordinating all local media coverage, public relations, and advertising campaigns.
Administering and monitoring of daily/weekly sales generation for all stores in given area through P&L review and recap.
Expanded Training new Managers of my district as well as several other
Responsibilities: districts
Liaison; mentoring & training Corporate-wide management & other employees in operations; management skills & various areas of responsibility within my District, as well as nationwide.
Coordinated, facilitated, and participated in numerous District, and Company wide meetings. These committees include all facets of corporate operations, including Sales/Hiring/Leadership/Training.
5/1999 - 01/2005 Vegabond/Birkinstock Shoe Store
Appleton, WI
Title: Multi Store Manager
Responsibilities: All Core retail responsibilities to run successful operations of two locations (Appleton/Greenbay)
References provided upon request
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