Appointment Coordinator Desk Receptionist

Tyricia Myles

Alpharetta, GA *****

************@*****.***

1-470-***-****

SUMMARY of QUALIFICATIONS

Motivated Appointment Coordinator with excellent telephone etiquette and a 4 years background in retail, appointment setting and coordination. Possesses strong customer service experience with the ability to communicate professionally through verbal and written communication. Computer literate with sound knowledge of Microsoft word and Microsoft excel.

Professional Experience

Atlanta oral and facial surgery - Alpharetta, GA May 2022 to Present

Check In Receptionist

Checking in patients Greeting patients Collecting payments Answering phone calls Checking voicemails Converting charts Scheduling

Greater Wellness - Alpharetta, GA September 2019 to June 21

Appointment Coordinator

•Responsible for Greet customers upon arrival; Answering incoming calls; Checking in all clients

Scheduling & Collecting copays

La Fitness - Duluth, GA April 2017 to January 2019

Front Desk Receptionist

•Kept accounts in balance and ran daily reports to verify totals.

•Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.

•Maintained financial accuracy by collecting deposits, fees and payments.

•Protected guest valuables with main safe or in individual boxes to maximize security.

Payless ShoeSource - Stone Mountain, GA March 2016 to November 2017

Cashier

•Processed POS transactions, including checks, cash and credit purchases or refunds.

•Reviewed and resolved differences between accounting information and cash drawer.

•Restocked, arranged and organized merchandise in front lanes to drive product sales.

•Checked prices for customers and processed items sold by scanning barcodes.

HomeGoods - Alpharetta, GA January 2014 to February 2016

Cashier/Merchandiser

•Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

•Restocked, arranged and organized merchandise in front lanes to drive product sales.

•Counted cash in register drawer at beginning and end of shift.

•Used cash registers and POS systems to request and record customer orders and compute bills.

•Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

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