Hollie Tave Address: **** Comfort Dr. Mesquite,
TX 75181
Phone: 469-***-****
Email: ************@*****.***
Purpose: Highly skilled customer service professional seeking to aid and assist in the execution of efficient and effective contact center services. Work Experience:
Dallas ISD
Custodian- Dallas, Texas 01/2020 - 11/2020
● Comply with the Texas Hazardous Communications Act which includes emphasizing safety, storing, handling, labeling, and application of all chemicals
● Maintain good public relations and communications with coworkers, Principals, Department Heads, and other supervisors
● Follow directed cleaning schedule, as provided by Lead Custodian, including but not limited to general cleaning and/or dusting of all walls, whiteboards, glass, furniture, equipment, restrooms; disinfecting of all hand touch surfaces; vacuuming/cleaning of floors and carpeting
● Perform daily cleaning on all custodial equipment. Operate all equipment according to established safety procedures Dallas ISD
Food Service Assistant - Dallas, Texas 08/2009 - 12/2019
● Complete pre-preparation of meals according to the Department's standardized recipes
● Perform cashier, dish washing and meal serving duties as instructed by Cafeteria Supervisor.
● Interact with students and staff to respond to specific requirements.
● Comply with sanitation standards as established by the City Health Department and FCNS
● Read labels and use appropriate chemicals to clean and sanitize equipment, work area and utensils
Consolidated Health Services -
Receptionist - Seagoville, Texas 03/2006- 08/2009
● Answered calls for home health agents.
● Updated and maintained billing records and insurance for patients.
● Updated weekly schedule for home health agents.
● Perform assigned clerical related duties and responsibilities.
● Maintained invoice records and support documents.
● Collaborated with other departments to cater to home health agents and patients.
Soft Skills:
● Positive attitude
● Ability to multitask
● Adaptable to change
● Willingness to learn
● Willingness to help
● Integrity
● Professional Demeanor
Hard Skills:
● Knowledge of Microsoft
office.
● Type 35 WPM
● Customer service
● Answering Phones
● Data entry
● Record keeping
● De-escalation
Certification/ Licenses:
● Manager certification