Data Entry Office Assistant
Resume:
Fernanda Salvador
***************@*****.***
Professional Objective.
To secure a job position where I can demonstrate my knowledge and passion for fitness, nutrition, health, customer service and sales. I love teaching, helping, and coaching people of all ages to achieve a better quality of life. I feel extremely fortunate to be able to do that in Portuguese, English, and Spanish.
Work History
YMCA – Personal Trainer – 2015 – Present
- Help client reduce or eliminate behaviors that are preventing them from achieving a better
quality of life
- Sales of Personal Training packages
- Develop care plans that are custom-tailored to individual clients
- Design and implement personalized exercises to target specific conditions and concerns about client's overall health
- Design personalized programs and nutritional advice for clients for optimal results
- Design different exercises on a regular basis to keep clients motivated
- Provide exceptional customer service
- Certified to train clients with Parkinson's disease
- Recruit and retain clients
- Teach clients how to modify exercises according to their fitness level, limitations and injuries
- Educate clients on the importance of exercising and living a healthy lifestyle
- Assist in the operation of a clean, friendly, and well-maintained health club
- Build a strong client base with 95% repeat business and a roast of satisfied clients
- Design and implement tailored fitness programs for clients of all ages, injuries and limitations
- Teach TRX, bootcamp, HIIT and small fitness group classes
- Track client's progress
- Ensure the safety of my clients, making sure their form is correct to prevent injuries
- Provide clients with tips and important nutritional information daily
- Provide strength training and balance exercises for seniors
- Experience in training clients with cancer and stroke. In Home Personal Training – 2014 – Present
- Mobile Personal Training and Nutritional Consultant services
- Sales of Personal Training Packages
- Provide custom exercise and nutrition programs in the comfort of the client's home
- Create diverse exercise programs designed to keep clients motivated and interested
- Customize exercises according to age, client's needs, level, and limitations
- Monitor and correct client's form precisely while the exercises are being performed
- Run group fitness classes
- Help clients with exercise and nutrition advice over the phone and zoom. Personal Trainer and Nutritional Consultant at YouFit– 2011 – 2014
• Fitness, Nutrition, and body composition assessments
• Design programs based on client's individual needs and goals
• Motivate, educate, and keep clients interested and involved in the program
• Sales of Personal Training packages
Certifications
- Personal Trainer – NPTI - National Personal Training Institute
- Nutritional Consultant – Global College of Natural Health
- TRX Group Instructor
- Age Appropriate Strength Training – Exercise Etc. Inc.
- A Dozen Practical Activities for Seniors – Exercise Etc. Inc.
- Core Strength for Seniors – Exercise Etc. Inc.
- Functional Mobility Drills – Exercise Etc. Inc
- Group Fitness/Boot Camp Instructor – American Sports & Fitness Association
- Certified instructor for Parkinson's Disease – PWR – Parkinson Wellness Recovery
- CPR Certified
Product Specialist/Nutritional Consultant - Awareness Communications/Drnatura.com – 2003-2010
- Phone sales in Portuguese and English of natural products - Data entry and order processing - Assisted customers choosing the correct products for their needs - Nutritional consulting - Technical support and troubleshooting usage of product - Maintained progress reports for each customer - Maintained customer records in database - Created follow-up reports
- International market sales in English and Portuguese Office Services - Cendant Corporation Parsippany, NJ – 2002-2003
- Processed all general office services requests, including prioritizing work orders for technicians - Ensured employee satisfaction by following up on every work order - Greeted visitors and new employees - Processed all AV requests and set up meetings - Provided general information (directions, support services information, applicant information, etc.) to employees and visitors - Maintained and developed general clerical phone list and employee identification.
system -Provided front desk coverage for 5 separate Cendant facilities Office Assistant - Capodice & Associates Sarasota, FL - January 2002 – June 2002
- Developed and designed presentations packages - Processed all office communications
(mail, e-mail, faxes and phone calls) - Built and maintained data entry, recorded keeping and client data base - Researched and collected information on the World Wide Web
Processing Administrator/Assistant Office Manager - Innovative Research of America Sarasota, FL – 2001-2002
- Managed and processed all company orders over the phone, emails and faxes of biomedical time release pellets for Scientific Study in Laboratory Animals - Supervised and trained new employees with data entry and all necessary duties - Shipped, received and tracked orders (via Fed Ex) - Processed daily reports of company financials - Maintained verification of accounts payable and receivable - Analyzed and documented recorded information referencing company sales and Business
- Interpreted and translated e-mails, phone conversations and faxes from Brazilian companies. Office Manager - Southwest Florida Water Consultants Sarasota, FL – 1997 - 2002 - Performed as company liaison between SWFWC, clients and product suppliers - Analyzed and documented recorded information referencing company sales and
business - Verified all accounts payable and receivable - Maintained all office equipment, answered all incoming calls, scheduled and verified appointments for the salesmen - Organized CEO/CFO agenda - Supervised and trained all new employees
1996-1997 Company Translator - ADP Group Sarasota - Interpreted and translated faxes, phone conversations and e-mails from Portuguese to English - Managed and maintained constant communication between engineers and architects to
ensure proper development of the specified jobs at hand 1989-1995 Computer Operations Coordinator - SEAMA Brazil - Analyzed and tested new software for company use - Developed easy to use manuals for company training - Supervised and trained all employees with new company software - Inputted all data entry gathered by the biologists, oceanographers and engineers
EDUCATION 1987 - 1989 Professor Fernando Duarte Rabelo Brazil, ES Obtained an Associate’s Degree in Elementary Education. 1991 - 1993 University of Espirito Santo Brazil, ES Attended two years working towards a degree in the Arts. 1992 - 1995 University of FACIN Brazil, ES Attended two and a half years for Computer Programming. 1995 - 1997 Sarasota Vocational School Sarasota, FL Obtained certification in English as a second language.
1998 Sarasota Vocational School Sarasota, FL Obtained certification as a travel agent. 1999 Manatee Community College Bradenton, FL Attended college to further knowledge in the language of English and Spanish. 2007-2010 Florida College of Natural Health Bradenton, FL Obtained an Associate’s degree in Medical Skin Care 2010 – 2010 - Global College of Natural Medicine, CA Obtained a certification as a Nutritional Consultant
2010 – 2011 – NPTI – National Personal Training Institute - 500 hour certification on Personal training and Nutrition
2015– ASFA – American Sports & Fitness Association - certification in Group Fitness/Bootcamp Instruction
REFERENCES
Upon Request
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