Appointment Setter Sales Representative

Barry Forrester **** Trace Meadow Loop, Apt. ***, Riverview, FL 33578 813-***-**** ***************@*****.***

STRENGTHS AND QUALIFICATIONS:

Committed to producing quality results and customer service. Ability to multi-task, effectively manage time, and uphold personal accountability. Displays a high level of integrity, self-motivated, and hard-working. Ability to work successfully independently and in a team environment.

RELEVANT EXPERIENCE

Direct Remodels, St. Petersburg, FL

Inside Sales/Appointment Setter – 12/20 – 07/21

Responsible for cold calling to generate customer appointments

Managed schedules for outside sales team

Provide appointment confirmation

Assisted with quality control calling to ensure customer satisfaction

Own it First Funding/American Home Loans, Wesley Chapel, FL

Lead Generation – 01/18 – 09/20

Responsible for cold calling to generate customer interest and appointment scheduling

Expedient Movers, St. Petersburg, FL

Relocation Coordinator – 01/17 – 12/17

Responsible for receipt of incoming customer calls

Generated pricing proposals

Managed and coordinated schedules with customers and associated moving company

Avatel, Brandon, FL

Sales Representative – 01/05 – 01/07

Responsible for proactive contact of existing Avaya phone system customers to generate sales of phone system upgrades

Provided consultative sales support and equipment analysis

Generated proposals and associated contract documents

Provided lifecycle management support of existing Avaya customers in regards to purchase of post warranty maintenance

Expanets – (formerly Lucent Technologies Growing & Emerging Markets Division), Brandon, FL

Sales Representative – 10/97 – 09/99

Responsible for cold calling Lucent Technologies business customer base to initiate sales of Post-Warranty maintenance

Provided equipment analysis, generated proposals and contract implementation

Assisted as mentor for new representatives, provided coaching and feedback to peers, and created successful sales scripts used throughout the department

Recognized with “Top Producer” award for outstanding sales performance for six of twelve months in 1998 and five of eight months in 1999

Averaged 390% of quota in 1998 and 350% of quota in 1999

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