Customer service. Project management

BRETT FREET

****-* * **** ****, Phoenix AZ *****

Mobile: 773-***-**** *****.*****@*****.***

Project Manager

EXCELLENT COMMUNICATION /PROFITABLE NEGOTIATIONS/ASSET MANAGEMENT/STAFF DEVELOPMENT Dynamic, energetic and highly experienced project manager with a solid history of success, including oversight of multimillion-dollar renovation projects of single family and multi-family properties to profitable rental or sale. Steadfast leader, mentor and coordinator with a track record of steering property improvement projects, building and guiding top-performing teams, and optimizing internal operations. Ability to relate and communicate with individuals at every level of the company. Highlights of expertise:

Renovation & Construction Management

Interior and exterior capital improvement

Team Leadership & Training

Market Research & Analysis

Fair Housing Compliance

Resident Retention

Vendor Management

Budget Development & Forecasting

OSHA 30

Portfolio Management

Professional Experience:

Opendoor, Phoenix, AZ

Homes Project Manager (9/1/2021- present)

Manage a portfolio of up to 35 single family home renovations with budgets ranging from $2000 a home to $800,000 a home. From interior paint and flooring, all the way to removing walls, moving electric, building new pools, large landscape projects, exterior paint projects. Invited to be a corporate trainer supporting current employees as well as new hire training. Trainers Receive training on the new initiatives, and then we go out in the field and support that training among other HPM’s. Key Accomplishments:

Hiring, training and managing Sub Contractors Prioritization of multiple projects Organization & communication with onsite personnel Achieved L4 status Contractor and vendor selection Timelines and critical path scheduling Budget administration Quality control management

Camp Construction, Phoenix, AZ

Multi Family Renovation Project Manager (4/1/2020- present) Manage club house, leasing center and fitness center renovations. Exterior cabanas, kitchens and entertainment areas.

Key Accomplishments:

Hiring, training and managing Sub Contractors Prioritization of multiple projects and timelines Organization & communication with onsite personnel Successful budget buyout Contractor and vendor selection Timelines and critical path scheduling Budget administration Quality control management

Katerra, Phoenix, AZ

Multi Family Renovation Project Manager (8/1/2018-4/1/2020) Managed exterior pool projects, renovated two existing pools and added one new pool including 6 soaking pools. Added major landscaping including water features throughout the property. Painted 30 exterior buildings. Managed exterior paint project over 9 months painted 83 buildings over 3,000 total units, two pool houses, two leasing and clubhouses. Installed 4000 sliding glass doors in occupied units. Work with Property Manager and staff, including maintenance staff to assure a smooth and timely project delivery. Total compliance with all codes and permits. Key Accomplishments:

Hiring, training and managing employees Prioritization of multiple projects and timelines Organization & communication with onsite personnel Lease review and conformity Contractor and vendor selection Timelines and critical path scheduling Budget administration Quality control management

Brookside Properties, Nashville, TN

Rehab Project Manager (12/1/2015-8/1/2018)

Manage 5 projects, 6 teams of no less than 8 construction/maintenance professionals for multiple owners with a portfolio exceeding 622 units. Work with Property Manager and staff, including maintenance staff to assure a smooth and timely project delivery. Understand the challenges of occupied renovations as well as vacant renovations from a property manager perspective. Developed reports, administered budgets, allocated resources and ensured operational compliance with industry standards. Guided property improvement projects with upwards of 10 million-dollar budgets, partnering with contractors, building owners and stakeholders to secure on-time deliverables. Key Accomplishments:

Contractor and vendor selection

Budget administration

Quality control management

Hiring, training and managing employees

Ensure clear communication lines with

contractors, onsite personnel and owners.

Prioritization of multiple projects and timelines

Organization & communication with onsite

personnel

Timelines and critical path scheduling

Lease review and conformity

IRWIN R. ROSE AND ASSOCIATES, LLC-/CORALVILLE, IA 2/2012- 2/2015 SR. PROPERTY MANAGER Direct team of 6 maintenance and customer service employees for high profile residential property comprising of 140 residential units. Hire, recruit and develop staff with the goal of ensuring excellent service, business orientation, and internal promotability. Develop budgets and forecasts and optimize opportunities for new marketing prospects. Develop reports, administer budgets, allocate resources, and ensure compliance with Fair Housing and industry standards. Guide property improvement projects, partnering with building owners to secure on-time deliverables. Key Accomplishments:

Successfully turned around high vacancy rates

by effectively marketing property in the

community.

Earned recognition for turning over 40% of the

property within 90 days keeping costs low and

delivering high quality units at 100% occupancy.

Exceeded annual occupancy objective of 95% by

5% or more. (Active wait list)

Responsible to all financial reporting, rent

collections, asset tracking, court paperwork.

CONLIN PROPERTIES, DES MOINES, IA 5/2011-2/2012

PROPERTY MANAGER Multi Site / CONSTRUCTION MANAGER section 42 Tax Credit Direct team of construction professionals to renovate 4 separate buildings to LIHTC specifications within budget and time frames set by investors. Developed marketing strategy to attain 100% pre-lease of units. Key Accomplishments:

Implemented marketing and tenant retention

program during construction.

Reviewed contract documents for clarity and

accuracy during the bidding period for potential

addenda items.

Participated in Contractor coordination drawing

meetings. Attended pre-bid and construction

meetings.

Represented the Firm during the construction

phase of the project.

Resolved installation conflicts between

construction trades in the field.

Proposed solutions for field installation

problems and questions. Documented

observations with photographs and field

reports.

Reported findings to Client and Design Team.

Chaired and documenting meetings, reviewing

progress schedules, reviewing schedules of

values and pay requests.

SALLY CLINE REALTOR, IOWA CITY, IA 2-2011-2/2012

PROPERTY CONSULTANT

Evaluate HUD and Fannie Mae properties in 4 Iowa Counties, producing BPO and marketing strategies. Directed team of contractors conducting property specific renovations to successfully bring property to market.

KOULIANOS LAND MANAGEMENT, CHICAGO, IL 6/2008-1/2011 REGIONAL PROPERTY MANAGER/GENERAL MANAGER

Directed 6 property managers, 4 teams of no less than 8 construction/maintenance professionals for multiple owners with portfolio exceeding 900 units comprising of at least 20 properties including single family homes, mixed use and multi-family properties. Developed reports, administered budgets, allocated resources and ensured operational compliance with industry standards. Guided property improvement projects with upwards of 2 million budgets, partnering with contractors, building owners and stakeholders to secure on-time deliverables.

Key Accomplishments:

Spearheaded development and roll-out of

property specific marketing campaigns.

Developed strong working relationships with all

outsourced maintenance firms in all building

trades, as well as implemented effective

marketing strategies to maximize occupancy.

Created new business opportunities through

valuation of potential properties.

Implemented policies and standards with P & L

accountability.

Responsible for financial health of assets.

Created budgets.

Credentials/Technical Proficiencies

OSHA 30

University of Colorado

Licensed Real Estate Salesperson 1999 to 2012

Microsoft Office Suite

NAV

Rent Pro, Yardi, and One Site property management software. Volunteer for Big Brothers/Big Sister since 1998

Active in ESL programs Chicago, Nashville, Memphis Night Ministry, Chicago 2003-2011

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