Shayla D. Thomas

**** ****** *** ***. *

Columbus, OH 43206

614-***-****

Email: adw75x@r.postjobfree.com

Summary of Qualifications

Independent and self-directed professional, able to cultivate strong relationships with individuals from diverse cultural backgrounds, and collaborate effectively with peers to achieve overall organizational objectives. Motivates co-workers and displays leadership qualities by being a positive, constructive, and stimulating role model.

Educational History

November 2015 Fortis College

Medical Assistant (Graduated May 2016)

2008-2009 ACE Adult School

Nursing Assistant

2004 Beechcroft High School

College Prep High School Diploma

Employment History

2020-2022 American Standard

Placing orders for replacement parts

Troubleshooting parts and helping customers fix them

Tracking orders for customers

Being on time so that I’m able to cover my scheduled shift

2018- 2020 ContactUs Communications

Making and processing orders, replacing and tracking lost orders to the customers and owner of the company’s satisfaction

Being on time to cover my scheduled shift

Being attentive to the needs of the customer as a trustworthy member

2014- Present Patients Home Health Care

Taking quality care of patients

Going to patients House

Being on time so that patient is able to stay on schedule

Cleaning and feeding and other service patient needs on a daily basis

2010-2013 Reliant Capital Solutions

Being attentive to the needs of the customer as a trustworthy member of the team

Updating and documenting account information and records

Mails bills and past-due notices to customers, following up with phone call when necessary

Arranged new payment plans for those with past due accounts, simpfying the process and helping them to avoid late fees

2008-2010 GC Services

Being attentive to the needs of the customer as a trustworthy member of the team

Updating and documenting account information and records

Follow established guidelines for compliance, quality and productivity

Identify reasons for referrals and authorize payments arrangements

Hobbies

2004-2010 New Covenant Believers Church- Children’s Program

Extend fun learning and reading experiences throughout the summer

Focus specifically on enhancing children’s reading skills and social skills through a variety of activities including games, drama, art and storytelling

Provide healthy living activities for children enrolled in the program

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