Joseph Bond
Manchester, CT ***** Mobile: 860-***-**** Email: ***.*.****@*****.***
PROFESSIONAL SUMMARY
Dynamic IT professional with a Can-Do philosophy and over fifteen years of experience working for a Fortune 500 Company. Effective and productive individual and a team player who can pick up the slack and meet deadlines. Regularly shares knowledge and insights, helping everyone else to improve and grow. Possesses excellent analytical skills and is a quick study when learning new things. Very strong Main Frame skills, having been certified by IBM in numerous subsystems. Solid Web experience utilizing Visual Studio, C#, Visual Basic, SQL Server and the various Microsoft Office tools. Well versed in application development and QA testing, designing systems architecture and production support. detail oriented and prioritizes appropriately. Consistently uses best practices and methodologies to deliver quality projects on time.
TECHNICAL COMPETENCIES
Visual Studio
Visual Basic
C#, SQL Server
Crystal Reports
Ab-Initio
MS Office 365
Data-Stage
Cobol
Endeavor
IMS / CICS
DB2 / UDB
VSAM / MQ
CA-7
TSO / ISPF / IOF
SPUFI / JCL
EDUCATION
IBM Certifications IMS Database, DB2/UDB Database, CICS, MQ, Parallel Sysplex, Documerge
PACE (Programming and Computing Excellence) The Travelers Hartford, CT
2 years of Computer Programming Manchester Community College Manchester, CT
EXPERIENCE
Web developer Coordinated Systems Inc. East Hartford, CT 2013–2015
Maintain Call Center Telephony web application for multi-client vendor
Develop new functionality upon customer requests
Provided production support of application and database layers
Accomplishments:
Implemented large-scale SQL Injection Prevention project, using parameterized queries
Meticulously remediated hundreds of SQL statements, securing critical customer data
Print Specialist Fusion Cross Media Manchester, CT 2010–2012
Performed data scrubbing and validation for mail sorting/merging in pre-press
Performed digital and large format printing in support of advertising campaigns
Accomplishments:
Consistently produced quality media products in support of a growing business
Leveraged NFC technology and QR codes to deliver ads and coupons to cell phones
Solutions Architect, Management Information Team The Travelers Hartford, CT 2006–2009
Designed and maintained ETL processes for Big-Data Warehouse in support of BI initiative
Created technical documentation for Architecture, Processes and Procedures
Team Liaison for Off-Shore resources across the Claims Division
Accomplishments:
Used quick study skills to enhance existing processes, improving through-put by 300%
Championed the use of DB2 Triggers, simplifying an increasingly complex capture layer, improving transactional performance, consistency of data and architectural scalability
Implemented large-scale architectural changes in support of IBM's Parallel Sysplex, coordinated testing and migration with multiple teams, ensuring timely delivery
Called upon by the Financial Team to correct a failed MICR database conversion, payments were failing to be made, resulting in the company being exposed to statutory fines. Used excellent analytical skills and knowledge of platform to fix the problem
Conducted numerous seminars, training peers on the platform and conveying development procedures to the rest of the division
OTHER CAREER-RELATED EXPERIENCE
Systems Engineer, Financial Team, The Travelers
Accomplishments:
Instrumental in successfully recovering from a $20 million excess payments problem; utilized intimate knowledge of platform to conceive, pitch, code, and effect recovery effort. Saving thousands of hours for Claim Reps and keeping downstream systems in-sync
Member of the Financial Merger Team with St. Paul Co., worked with counterparts to map data fields, definitions, and rules for conversion. Successfully implemented conversion resulting in no loss of customer data
Systems Analyst, Financial Team, The Travelers
Accomplishments:
Corrected Federal claim registration feed which had been largely rejected for years, resulting in a 100% acceptance by the client and eliminating a heavy manual workload.
Called upon to intervene in the IRS 31% Back-Up Withholding Project.
Project was behind schedule and the company was exposed to statutory fines.
Quickly grasped specifications and scope of project, identifying bugs and design flaws.
Provided recommendations for resolution and put the project back on track.
Application Programmer, Medical Billing Team The Travelers
Accomplishments:
Took initiative to identify opportunities for improving overnight batch run times, reducing overall
batch window by 30%.
Successfully implemented Drug Repricing process as per Business Specifications.
Having become familiar with the Financial Team and processes, went above and beyond duties to assist them with their issues, minimizing impact to customer schedule.
PUBLIC SERVICE VOLUNTEER
Tutor for Elementary Students The Travelers Hartford Public Schools
Chess Club President The Travelers
Volunteer Habitat for Humanity
Sunday School Teacher, Youth Group Immanuel Congregational Church
Choir Member Immanuel Congregational Church