Joseph Bond

Manchester, CT ***** Mobile: 860-***-**** Email: adw72h@r.postjobfree.com

PROFESSIONAL SUMMARY

Dynamic IT professional with a Can-Do philosophy and over fifteen years of experience working for a Fortune 500 Company. Effective and productive individual and a team player who can pick up the slack and meet deadlines. Regularly shares knowledge and insights, helping everyone else to improve and grow. Possesses excellent analytical skills and is a quick study when learning new things. Very strong Main Frame skills, having been certified by IBM in numerous subsystems. Solid Web experience utilizing Visual Studio, C#, Visual Basic, SQL Server and the various Microsoft Office tools. Well versed in application development and QA testing, designing systems architecture and production support. detail oriented and prioritizes appropriately. Consistently uses best practices and methodologies to deliver quality projects on time.

TECHNICAL COMPETENCIES

Visual Studio

Visual Basic

C#, SQL Server

Crystal Reports

Ab-Initio

MS Office 365

Data-Stage

Cobol

Endeavor

IMS / CICS

DB2 / UDB

VSAM / MQ

CA-7

TSO / ISPF / IOF

SPUFI / JCL

EDUCATION

IBM Certifications IMS Database, DB2/UDB Database, CICS, MQ, Parallel Sysplex, Documerge

PACE (Programming and Computing Excellence) The Travelers Hartford, CT

2 years of Computer Programming Manchester Community College Manchester, CT

EXPERIENCE

Web developer Coordinated Systems Inc. East Hartford, CT 2013–2015

Maintain Call Center Telephony web application for multi-client vendor

Develop new functionality upon customer requests

Provided production support of application and database layers

Accomplishments:

Implemented large-scale SQL Injection Prevention project, using parameterized queries

Meticulously remediated hundreds of SQL statements, securing critical customer data

Print Specialist Fusion Cross Media Manchester, CT 2010–2012

Performed data scrubbing and validation for mail sorting/merging in pre-press

Performed digital and large format printing in support of advertising campaigns

Accomplishments:

Consistently produced quality media products in support of a growing business

Leveraged NFC technology and QR codes to deliver ads and coupons to cell phones

Solutions Architect, Management Information Team The Travelers Hartford, CT 2006–2009

Designed and maintained ETL processes for Big-Data Warehouse in support of BI initiative

Created technical documentation for Architecture, Processes and Procedures

Team Liaison for Off-Shore resources across the Claims Division

Accomplishments:

Used quick study skills to enhance existing processes, improving through-put by 300%

Championed the use of DB2 Triggers, simplifying an increasingly complex capture layer, improving transactional performance, consistency of data and architectural scalability

Implemented large-scale architectural changes in support of IBM's Parallel Sysplex, coordinated testing and migration with multiple teams, ensuring timely delivery

Called upon by the Financial Team to correct a failed MICR database conversion, payments were failing to be made, resulting in the company being exposed to statutory fines. Used excellent analytical skills and knowledge of platform to fix the problem

Conducted numerous seminars, training peers on the platform and conveying development procedures to the rest of the division

OTHER CAREER-RELATED EXPERIENCE

Systems Engineer, Financial Team, The Travelers

Accomplishments:

Instrumental in successfully recovering from a $20 million excess payments problem; utilized intimate knowledge of platform to conceive, pitch, code, and effect recovery effort. Saving thousands of hours for Claim Reps and keeping downstream systems in-sync

Member of the Financial Merger Team with St. Paul Co., worked with counterparts to map data fields, definitions, and rules for conversion. Successfully implemented conversion resulting in no loss of customer data

Systems Analyst, Financial Team, The Travelers

Accomplishments:

Corrected Federal claim registration feed which had been largely rejected for years, resulting in a 100% acceptance by the client and eliminating a heavy manual workload.

Called upon to intervene in the IRS 31% Back-Up Withholding Project.

Project was behind schedule and the company was exposed to statutory fines.

Quickly grasped specifications and scope of project, identifying bugs and design flaws.

Provided recommendations for resolution and put the project back on track.

Application Programmer, Medical Billing Team The Travelers

Accomplishments:

Took initiative to identify opportunities for improving overnight batch run times, reducing overall

batch window by 30%.

Successfully implemented Drug Repricing process as per Business Specifications.

Having become familiar with the Financial Team and processes, went above and beyond duties to assist them with their issues, minimizing impact to customer schedule.

PUBLIC SERVICE VOLUNTEER

Tutor for Elementary Students The Travelers Hartford Public Schools

Chess Club President The Travelers

Volunteer Habitat for Humanity

Sunday School Teacher, Youth Group Immanuel Congregational Church

Choir Member Immanuel Congregational Church

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