Stock Clerk Warehouse
Resume:
Donald Knight
Marbury, AL *****
************@*****.***
Seasoned management professional with more than 30 years in accounts and store management. Well-versed in directing personnel, creating effective merchandising projects, fuelling industry requirements, and using sales strategies to boost store sales. Over 30 years of inventory management control using programs of each Professional Experience listed below. Excels in establishing excellent working relationships with customers, employees, and vendors.
Professional Experience
Tanknology, Southeast Region
Operations Manager, July 2022 – Present
Daily conflict resolution with Field Technicians
Create new work orders
Update completed work orders
Provide documents and services records
Send Failure notices to clients using compliance testing
Maintain inventory and supplies technicians utilize for compliance testing
Circle K, Gulf coast Region
Facilities Supervisor, December 2021 – July 2022
Worked transition of sale from Slidell Oil to Circle K
Maintained store appearance
Maintained store inventories
Collaborated with managers and Circle K for transition of license and permits
Maintained service request as required to maintain customer relationships
Evaluated maintenance request
Resolved maintenance request issues in timely manner to limit out of service times
Worked with managers and vendors to correlate timely repairs
Ordered supplies as needed to keep proper inventory levels of repair items
Slidell Oil, Slidell, LA
(Sold to Circle K December 2021)
Area District Account Manager, December 2015 – December 2021
Oversaw fuel operations of Purple Cow Convenience Stores
Maintained inventory of merchandise, supplies and fuel
Collaborated with store managers to ensure compliance with Purple Cow and Chevron guidelines
Maintained stock levels and vendor relationships to optimize margins and in stock merchandise
Oversaw correction of maintenance issues with fueling dispensers, in-ground tanks, and sumps
Maintain Customer First and Image Evaluations average scores at 95% and 90%
Prepared detailed and accurate reports on all aspects of operations, including inspections, audits, serious incidents, and investigations
Provided management oversight, counseling, and reporting
Mentored and supported store managers
Managed call-outs and dispatching of officers as needed
Provided emergency response and operational support as required
Acted as client liaison
Conducted routine site inspections and audits of assigned client accounts
Collaborated with site management to fill open positions and facilitated cross-training
Communicated with site management regarding all issues related to sites, including scheduling, staffing, and record keeping
Maintained a safe and secure environment for customers and employees while providing general security oversight to sites
Interacted with clients, visitors, employees, vendors, and the general public
Ensured site grounds were adequately maintained
CVS/Pharmacy, Montgomery, AL, Clanton, AL and Selma, AL
Store Manager, April 1992 to December 2015
Assistant Manager, June 1989 to April 1992
Stock Clerk, March 1987 to June 1989
Interviewed employment candidates and made staffing decisions
Increased profits through effective sales training and troubleshooting profit loss areas
Generated repeat business through exceptional customer service
Regularly increased sales volumes over previous fiscal year
Maintained store budget
Managed and evaluated staff of 19 sales associates and 2 shift managers
Trained and developed new associates on point of sale system and key sales tactics
Assigned employees specific duties to best meet the needs of the store
Trained staff to appropriately handle difficult and complicated sales
Identified and coached poor work habits to improve process effectiveness
Scheduled and led weekly staff meetings with all employees
Hired, trained, and evaluated personnel in sales and marketing
Examined merchandise to verify correct pricing and display
Authorized payments and merchandise returns
Reported to the district manager all store and staff issues
Completed profit and loss performance reports
Reordered inventory as it dropped below predetermined levels
Implemented proper ordering process
Coached and counseled employees as needed
Conducted annual store inventories
Merchandised products to effectively generate sales
Counted cash drawers and made bank deposit
Washburn Cigar Company, Montgomery, AL
Warehouse Clerk, June 1986 to August 1986
Loaded products weighing up to 50 pounds onto trailers for delivery
Loaded and unloaded pieces into boxes for shipment
Moved freight and other materials to and from storage, production areas, and loading docks
Received, stored, and shipped goods and materials
Sorted cargo before loading and unloading
Stocked, staged, and transported goods
Obtained incoming stock and delivered materials to designated locations
Unloaded cargo from truck with hand trucks
Swept floors and stored equipment at the end of each shift
Pulled orders for upcoming shipment
Education
Associate of Science in Marketing/Management
Draughon’s Junior College, Montgomery, AL
Attended from January 1988 to June 1989
Skills
Microsoft Office Application Suite
Account management
Forecasting
Profit and Loss
Strategic Planning
Conflict Management
Business Development
Budgeting
Pricing
Merchandising
Management
Training and Development
Goal-oriented
Sales
Marketing
Project management
Retail management
Leadership
Recruiting
Excellent customer service
Audit preparation and reporting
Point of Sale Systems
Business development
Bank deposit procedures
Competitive and strategic planning
Retail pharmacy procedure knowledge
HIPAA regulations
Staff training and development
Inventory maintenance
Opening and closing procedures
Conflict resolution
Web-based reporting tools
Cash handling and management
Recruitment and staffing
Positive and friendly
Interviewing
People-oriented
Employee coaching
Records maintenance
Excellent work ethic
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