RHONDA

NEEPER

adw71u@r.postjobfree.com

817-***-****

Fort Worth, United

States 76114

Highly successful Dental Assistant-Administrative Assistant ready for fast-paced work. Coordinates routes and delivery schedules to maximize performance and customer

satisfaction. Delights customers consistently and brings in strong referrals and repeat business.

Dedicated Dental. Assistsnt-Front Office professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job. Motivated to learn, growth.

Reliable employee seeking Full-time zoffice position. Offering excellent communication and good judgment. As well as benefits and insurance.

PROFESSIONAL SUMMARY

Uber - Uber Eats Delivery Driver-Driver

Ft Worth, Texas • 10/2021 - Current

WORK HISTORY

Kept delivery vehicle clean and neat to maintain

company's professional reputation.

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Developed and maintained professional relations

between customer, store personnel and company.

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Verified orders prior to completing deliveries to avoid customer complaints.

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Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.

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Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

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Served customers promptly by smoothly collecting and delivering high volume of orders.

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Stayed in constant communication with dispatching team to quickly respond to delivery updates.

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Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

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SKILLS

• GPS navigation

Insurance Verification-

Fiking Insurance Claims

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• Mobile payment technology

• Daily Bank Deposits

• Scheduling

• Delivery confirmations

• Motor vehicle operation

• Customer Service

• Computer Skills

• Attention to Detail

• Smartphone operation

• Relationship building

• Phone orders

• Vehicle inspections

• Route logs

Safety standards and

protocols

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• Customer rapport

• City and non-city driving

• GPS and route planning

Order picking and

processing

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Azle High School

Azle, TX • 05/1993

Basic

Bryan Institute, Dental

Assistant Training

Arlington, Texas • 06/1987

Dental Front Office- Dental

Assistant: Denistry

EDUCATION

Dr. James Schreiner, DDS - Dental Front Office-Registered Dental Assistant

Keller, TX - Texas • 02/2005 - 08/2007

Cleaned vehicle regularly to maintain professional appearance.

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Answered, scheduled and responded to reservation calls at specific times and locations.

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Upheld high standards of professionalism and discretion when working with high-value clients.

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Minimized liability by consistently following road rules when driving.

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Generated consistent referrals and repeat business by providing friendly and fast service.

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Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

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Delivered goods and products to customer on time and in excellent condition.

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Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.

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Managed office schedules and calendars to coordinate administrative planning and execution.

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Documented patient dental health information, medical history and vital signs for future reference.

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Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

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Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

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Used Dentrix Dental Software to document and maintain patient information and health background.

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Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.

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Educated patients by giving oral hygiene, plaque control and postoperative instructions.

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Performed general chair-side duties for general dentistry, endo procedures and oral surgery.

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Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings,,casts and impressions.

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• Prepared patient X-rays and images on the computer screen for review by dentist.

Explained treatment procedures and instructed patients on home care guidelines.

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Created dental impressions used for diagnostics,

opposing models and study casts to make crowns, bridges and other dental prosthetics.

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Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

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Verified proper operation of dental equipment by

completing preventive maintenance, troubleshooting malfunctions and calling for repairs.

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Cleaned and sanitized dental tools and equipment,

straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.

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Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, and root canals, and extractions.

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• Assisted dentist in management of dental emergencies. Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse at every visit.

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Prepared and positioned patients for procedures by clipping dental napkins and placing patient safety devices.

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Prepared and arranged instruments, medications and required materials for dental procedures.

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Provided diagnostic information by exposing and

developing radiographic studies.

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Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.

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Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.

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Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

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Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.

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Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for

procedures.

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Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying

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Weatherford Parker County Board Office Of REAKTORS - Administrative Assistant

Weatherford, TX • 01/2003 - 08/2005

lead aprons.

Staged tray for procedures by arranging dental

instruments and equipment.

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Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

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Sterilized rooms and prepped equipment and instruments for procedures daily.

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Educated patients on postoperative care and best

practices for protecting dental work and boosting healing process.

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Helped complete routine and advanced procedures by preparing patients and instruments for expected needs.

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Assisted dentist with paperwork and billing protocol for both routine and less common procedures.

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Typed patient data into computer system using while following privacy laws and maintaining high level of accuracy.

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Booked patient appointments and managed treatment

details using MS Excel and industry-standard registration software.

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Organized monthly board staff meetings and logged

minutes for corporate records.

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Was responsible for sccurate filing system to improve document organization and management.

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Offered office-wide software support and training, troubleshooting issues and optimizing usage. Worked with REALTORS and Affiliates with ssues or concerns they had.

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Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

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Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and

events.

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Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

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Quarterly invoicing for Brokers, REALTORS and Affiliate Members. Posted all payments. Was responsible for

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delinquent accounts. Had to shut their accounts off/on. Responsible for checking out Supra Keys and lock boxes. Entered them into our software program.

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Entered and updated all board members information on the National and State software programs.

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Kept up with all inventory of our REALTOR board store for our members. Posted and excepted all payments.

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Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

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Keep track of on going continuing educational classes, and luncheons.

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Created flyers fir board office upcoming events.

Distributed them to all board members.

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Maintained staff directory and company policy handbook for human resources department.

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Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

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Coached new employees on administrative procedures, company policies and performance standards.

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Processed invoices and expenses using QuickBooks to facilitate on-time payment.

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Arranged rapid office equipment repair and maintenance with vendors.

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Managed Access databases converting complex data into easy-to-interpret data.

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Answered multi-line phone system, routing calls,

delivering messages to staff and greeting visitors.

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Sorted and distributed office mail and recorded incoming shipments for corporate records.

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Scheduled office meetings and client appointments for staff teams.

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Generated reports and typed letters in Word and

prepared PowerPoint presentations.

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Restocked supplies and placed purchase orders to

maintain adequate stock levels.

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Handled day-to-day happenings of real estate offices to consistently grow client base and increase productivity of offices.

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Kept vendor files accurate and up-to-date to expedite payment processing.

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• Prepared and mailed invoices to customers, processed Dr. Griufin T Murphy, DDS - Front Office-Registered Dental Assistsnt

Fort Worth, TX • 05/1998 - 11/2002

payments and documented account updates.

Handled client correspondence and tracked records to foster office efficiency.

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Answered incoming calls, email and mail

correspondences.

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Scheduled, rescheduled and cancelled appointments for dental patients.

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• Completed patient referrals to other specialists. Conducted communications and transactions with

patients and visitors to foster positive experience.

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Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.

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Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.

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Carried out front office duties utilizing data entry skills in framework of medical database.

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Understood dental terminology and insurance

breakdowns to communicate.

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Coordinated referrals through insurance and other

specialists and documented details in patient charts.

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Organized and maintained patient chart filing system to promote quick data finding for staff.

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Frequently double-checked patient histories and current information while scheduling follow-ups and other

appointments.

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Received and routed laboratory results to correct clinical staff members.

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Placed new supply orders, managed inventory and

restocked clerical spaces.

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Organized patient files and streamlined operations to improve efficiency.

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Kept detailed records of office inventories and ordered more supplies.

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Received, recorded and addressed incoming and outgoing communication via telephone and email.

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Collaborated with assistants and doctornto prepare and set up rooms with adequate supplies and equipment.

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Managed financial documentations such as expense

reports and invoices.

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Accurately completed insurance and billing and

documentation for patient visits.

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Answered telephone calls to offer office information, answer questions and direct calls to staff.

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Obtained payments from patients and scanned

identification and insurance cards.

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Facilitated organized record retrieval and access by maintaining filing system for both in-house and

discharged patients.

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Managed office bookkeeping with insurance billing and patient payments.

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Assisted the dentist with office dental procedures. Gave written and oral post op instructions following dental surgeries.

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Assisted with setting up all rooms for Dental procedures. Responsible fir all sterilization of rooms and trays and instruments used for dental procedures.

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Took, developed and mounted dental radiographs fir dentist to check for dental cavities and more.

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Responsible for all up keep on office sterilization equipment

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