Customer Service Utilization Management

Kimberly Gordon

*** ***** ***, ********** ** ****1 C: 330-***-**** ********@*****.***

Professional

I have 21 years of dedicated Nursing at Aultman Hospital, 5 years at Vista Surgical Center, 2 years with Summa Nurse Triage Department and Currently working for Health Sharing Ministry. My vast experience includes CCU, ER, Utilization Management, Nurse Triage, LTACH, Medical Consulting and Pre and Post op Eye Care Surgery Center. I have extensive knowledge and am eager to learn new challenges.

Licenses:

●Ohio Board of Nursing - Registered Nurse

●BLS certified - expired

●ACLS certified - expired

●PALS certified - expired

Skill Highlights:

●Charge Nurse for 8 years

●Preceptor for New Employees and Student

●Super User for Cerner Software

●Proficient in Relay Health Software

●Microsoft Word, Excel and Outlook

●Proficient with PICC lines and IV insertion

●Pre-op and Post-op ASC eye surgery center

●Excellent patient and family education

●Well versed in symptomatology and pathology

●Proficient with Epic, EMR, Athena and Next Gen - charting

●Perform phone triage assessment and guide patients appropriately

●Excellent customer service and communication skills

●Utilization management for insurance

Job History:

●Utilization management - Stark advocacy/Health Sharing ministry [Current]

●Nurse Triage - Summa Health [2 yrs]

●Pre-op and Post-op - Vista Eye Surgical Center [5 yrs]

●Medical Consulting - Aultman Hospital [1yr]

●LTACH - Aultman Hospital [8 yrs]

●Nurse Triage - Aultman Hospital [3 yrs]

●Utilization Management - Aultman Hospital [2 yrs]

●ER Department - Aultman Hospital [1 yr]

●CCU - Aultman Hospital [6 yrs]

Education and Training:

Associate of Science, Nursing

Aultman School of Nursing

Member of the Dean’s List

Louisville high school Graduate

References:

Available upon request

Kimberly Gordon

105 Rodeo Cir

Louisville, Ohio 44641

********@*****.***

To Whom It May Concern:

I would like to express my interest within your Company. I am interested in a position that will utilize my skills in Nursing. My goal is to enhance my career in the Nursing field and become a team player with your organization.

As you will note from my enclosed resume. I have both education and experience. I have a degree in Nursing and my work experience includes many different departments within my field.

I believe that working for your Company would be a great benefit to expand my skills and knowledge. I have enclosed my resume for you to review.

Thank you for your time and consideration. I would appreciate the opportunity to talk to you to discuss your company needs, as well as my capabilities to fulfill those needs. I hope you consider me for an appropriate position.

Sincerely

Kimberly Gordon

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