Charity F. Beaty
Dallas, NC 28034
********@***.***
Profile:
Dedicated customer service employee, with over five-year experience, consistently achieved customer satisfaction rankings, capable of working well under pressure, able to work efficiently. A genuine team member who is motivated and always ready to learn new things, Hardworking, reliable, A responsible person and computer literate. Lead by example and ensure the execution of all safety, security, quality, store operations are met and seeking a position in the medical office setting. Motivated to maintain satisfaction and contribute to a medical office’s success.
Education:
Southeastern College Charlotte, NC
M.A. Diploma 2021- Graduation 5/2022
Finished with externship hours 03/16/2022
Skills:
HIPPA Certified
OSHA Certified
CMAA Certified
CCMA Certified
CPT Certified
CPR Certified
Knowledgeable in Medical Terminology
Knowledgeable in writing SOAP notes
Some knowledge in EHR, Epic and Canopy
Professional Experience
Medical Assistant (Externship)
Caring and compassionate customer service to ensure excellence patient experience
Rooming and preparing patients for examination
Taking vitals and entering medical history into EHR system
Performs venipuncture and capillary puncture. Able to assist with collection of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up.
Assisting the provider during exams and small procedures such as endometrial biopsies, colposcopies, IUD insertion/removal, Pap smears and cultures.
Administering medications and vaccinations as directed by a provider.
Customer Service
Handling complaints, settling disputes, and resolving grievances
Actively looking for ways to help other people.
Count the drawers at the end of the shift and calculating the amount of money in each drawer according to our sales.
Take orders from customers for food and beverages.
Check with customers to ensure they are enjoying meal and take actions to correct any problems.
Check ID’s to ensure minimum age requirement to consume alcoholic beverages.
Collect payments such as cash and credit.
Check on co-workers to ensure no one is behind, help them if needed.
POS software (orthodox)
Cashing co-workers out of the system for personal credit card tips.
Go behind co-workers to ensure nightly side work is completed for the end of each shift before clocking out.
Knowledge of menu, upselling products, and promoting new products.
Warehouse Associate- Pick, Packer & Data Entry
Examine and inspects products to ensure that product quality and packing specifications are met.
Measure, weigh and count products and materials.
Record product, packaging, and order information on specified forms and records.
Assemble, Line, stacking boxes on pallet, wrapping pallet preparing for transport.
Inventory tracking software
Microsoft Word and Excel
Complete order receipts
Obtain merchandise from bins or shelves.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Talking to others to convey information effectively.
Locate and correct data entry errors or report them to supervisors.
Employment History
Charlotte OBGYN (MMP)- Externship Medical Assistant (2022-Present, Charlotte, NC)
Whiskey Mill Bar & Grill, Waitress/ Bartender (2014-Present, Bessemer City, NC)
The Walking Company, Picker/ Packer/ Data Entry (2017, Maiden, NC)
William Sonoma, Furniture Sewer (2018, Claremont, NC)