Higher Education Administrative Specialist

AMANDA DIMERCURIO

Skills

Start-to-Finish Project Management

Inter-Department team lead

Quality Assurance & Process Improvement

Mass communication Creator/Editor

Trainer

Fiscal Oversight

Education

Master of

Business Administration,

University of New Mexico

Pending May 2024

Master of

Public Administration,

University of New Mexico

4.03 GPA, May 2021

Bachelor of

Arts Psychology,

University of New Mexico

4.16GPA, May 2018

Software & Applications

Monday.com, Zoom, Microsoft Teams, Outlook, Word, Excel, Power Point, Adobe Cloud, Adobe Acrobat Pro DC, Cascade, Kuali, Opinio, Form Stack, ICloud Skype Business

Systems: Cayuse Suite, Cayuse 424, Click ERA, Research.gov, Grants.gov, FastLane, Grant Solutions, FedConnect, eRA Commons, ORCID, VAST, DIRT

Experience

November 2021 - Current (40 hours/wk)

Academic Program Review Specialist, unm office of Assessment & APR

Streamlined many components of the university academic program review process that leads to an increase of quality of work from program leadership undergoing a review

Manage cross-departmental teams to improve institutional services that lead to greater inform decisions of leadership backed by data my team puts together

Each year I successfully guide 32-35 programs undergoing a review at different stages of the year and half process following a 7-year cycle

Compile, analyze, interpret, and create visuals to prepare reports, presentations, and trainings/workshops to a ray of audiences and stakeholders both internal & external

Utilize stakeholder feedback and routinely research similar programs for continuous quality improvements of our office’s policies, manual, processes, and communications

Maintain office website, repository (database for documentation of records), newsletters, and other public and private information – as well as create/edit content, visuals, aesthetics, links, records/attachments

Oversee office budget, Pcard holder, handle travel/conference affairs, process reimbursements and payments

Assist office in university-wide assessment activities – providing annual feedback to departments on assessment plans and reports (250 plus reviews)

Facilitate settings for strategic planning and decision making by coordinating and participating in meetings with institutional/college leadership and academic units

February 2021 – November 2021 (40 hours/wk)

Sponsored Projects Specialist, unm office of Sponsored Projects

Review and submit 10-20 federal/nonfederal proposals weekly (finalize & submit) valued at $2k – $99M, assisting in the success of millions of incoming external funding

Review 10-20 budgets weekly for correct calculations, compliance, restrictions, and matching narratives ranging from $2k-$99M

Primary contact with sub-recipients to gather and review subaward proposal packages, anywhere from 1 to several subawards on a given proposal with various budgets including other educational institutions, nonprofits, governmental, and private-industry partners

Tracked F&A splits with UNM HSC campus recovering tens of thousands of dollars of unshared fees

Create & present to the Research Administration Network for over 40 participants quarterly

July 2017 – February 2021 (40 hours/wk)

Administrative Assistant II, unm office of the medical investigator (OMI), grief services program

Assisted in the development of a Grief Services Project ECHO – curriculum building & case presentations leading to increased specialized knowledge of our mental health provider network

Co-developed/coordinated the first OMI Staff Wellness Program, and provided various activities/knowledge/social engagements that targeted vicarious trauma, burn out, and morale to 80 in-house employees (6-12 activities/events annually for $1200) including donation raffles

Drafted Grief Services procedures, standards, and expectations of new hires/interns

Maintained a network of statewide grief community resources including connections with law enforcement, DA’s offices, funeral homes, crime victim services, children services, mental health providers, and public schools

Monitored and projected current program expenditures, allocated transactions of purchases, travels, reimbursements, and invoices

Contract requisitions and PO procurement on a rolling basis due to restricted funding

Presented annual “Open House” event and others to the public (50-100 individuals)

Facilitated orientations and on-going trainings to 10 interns and 20+ contractors (in person and virtual)

2019 Created OMI agency FAQs brochure and assisted in enhancing OMI website to provide the public with information on the medical investigation process

Personally served 100+ (annually) families/individuals through advocacy, VOCA applications, other resources, and scheduling therapeutic services

November 2011 – November 2014 (40 hours/wk)

Security Officer/Dispatcher, sandia resort & casino

Successfully trained 12 new officers and dispatchers – training entails 2 weeks of full side-side detail to expose new officers to various situations (medical emergencies, theft/criminal activity, escorts, special events, parking lot detail, other security needs)

Tracked and Maintained over 100s “Persons Wanted” posters

Identified suspects regularly through surveillance leading to several arrests a year

Rendered first aid and responded to crises such as medical emergencies, belligerent individuals, domestic violence, theft, vehicle accidents, harassment, misconduct, temporary missing persons, homelessness and episodes of individuals experiencing a mental illness (CPR certified)

Engaged in mediation, conflict resolution, crisis interventions and de-escalation tactics

Completed 100’s of thorough incident reports, testified in court, that lead to the reduction of repeat offenders on property

Log security transactions, monitoring/operating 100s of surveillance cameras, video tracking of incidents and suspicious activities

2014 Converted “persons wanted” paper copy binder into an electronic database

2013 - Designed Mobil Command Manual for Sandia Security Dispatch Department in the event of an emergency relocation

Performed female body searches leading to arrests due to drug possession

Contact

****************@*****.***

LinkedIn Profile

https://www.linkedin.com/in/amanda-dimercurio-496041b2

Professional Development

2022 - ULead Program –

completion of a 6-week Leadership

training specializing in Managing

Relationships in the Workplace

2021 – Capstone Project –

City of Albuquerque BioPark –

technical report & presentation

for the leadership team to improve admissions/revenues

2020 NASPAA-Batten Student

Competition

candidate selected to represent

UNM School of Public

Administration

(link below) http://spa.unm.edu/news/naspaabatten-2020.html

Organizations & Activities

2021 – 2023 I9 Sports Coach

2020 – 2021 Co-Chair of a Staff

Council Ad hoc committee

2019 – 2021 UNM Staff

Council member

2018 – 2020 Grief Services

Initiative Committee

(2019 HB 297 & SB 496)

2017 – 2021 NM Victims of

Crime Advocate

Contact this candidate