Customer Service Professional
Resume:
WORKEXPERIENCE
PROPRIETOR –AKF MOBILE TECHNOLOGY
Successfully owned and managed business for 03 years till now.
Contacted customers and retailers to perform excellent customer services care.
Repaired more than 5000+ phones and equipment till now.
I have Experience in about laptop Hardware and Software Solution MANAGED OPERATING BUDGET, ASSET CONTROL, INVENTORY MANAGEMENT AND HARDWARE PROCUREME
EDUCATIONAL QUALIFICATION
Successfully completed Diploma in MS Office.
Having good knowledge on Computer maintenance and troubleshooting.
Successfully completed certificate in Software Engineering (Grade ‘A’ – tvec regd.no p20/0030)
Successfully completed certificate in Computer Hardware and Networking (Grade ‘A’)
Successfully completed certificate in Mobile repairing. ARKIB AHAMED HANAS
No. 3185/2, Stage 03, Jayasirpura, Anuradhapura
NIC: 960393414V
Passport No. N 5919085
***********@*****.***
Personal Profile:
A dynamic individual with a vision to be a first class Professional by capitalizing on my academicand professional pursuit and to get myself engaged in a challenging career thus, adapting to the modern trend.
Objective – To employ myself into a multidiscipline company while assisting in helping to achieve company objectives and improving my knowledge and skills throughout my career.
2
FROM 2014/09/22 TO 2018/08/10
SALES ASSISTANT - SARATH MOTORS ANURADHAPURA
Greeted customers with a friendly and helpful attitude.
Answered any questions regarding inventory, sales, and promotions.
Carefully and accurately rang up items and neatly packed customer bags.
Worked well with other employees to ensure smooth processes.
Focused on being punctual, hardworking, and reliable.
Assisted with displays and offered ideas to increase product appeal. FROM 2018/08/11 TO 2019/09/20
SENIOR SUPERVISOR -SARATH MOTORS ANURADHAPURA
Fostered excellent communication and teamwork amongst associates.
Direct sales activities, assist customers and address customer concerns.
Monitor daily sales and customer service performance.
Demonstrated high quality, prompt, and professional customer service to instil confidence in technical advice and directions.
SKILLS
Spoken skill in English and Sinhala.
Written and spoken skill in Tamil.
Interpersonal and communication skill.
Friendly and Energetic.
Problem solving skills.
Ability to work hard under pressure.
Health and safety skills.
Fast learner.
Computer Literacy.
Initiative and can do attitude.
ACTIVITIES
Participated in English day.
Successfully completed Basic English course.
REFERNCES
Mr.M.S.KMunasingha
Sarath Motors Anuradhapura
Mr.Nikil
Number 04 DJ Channel
I do hereby certify that the Information given above is true and correct to the best of my knowledge. Sincerely,
H.A.Ahamed
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