Support Specialist Customer Service

ELAINE ARNOLD

***** ****** **. ************, ** *2553

*************@*****.*** 540-***-****

Looking to work in a fast-paced environment doing what I do best; customer service. I have been in sales and customer service for years.

EXPERIENCE

JULY 2008 - CURRENT

REALTOR, Keller Williams Realty, Fredericksburg, VA

As a successful Realtor, I have sold over 200 houses in the past 9 years. My book of business comes from referrals from past clients. I have a great rating on Zillow, Realtor.com, and Yelp.

SEPT. 1999 – MAY 2006

EXECUTIVE DIRECTOR OF SYLVAN LEARNING CENTER, FREDERICKSBURG VA

As second in command, I was in charge of hiring part-time and full-time employees for management, administration, and teaching jobs. Consulted with parents on a nightly basis,

regarding their child’s process in the program.

INSITUTIONAL HOPITAK

EDUCATION

CSULA, California State University, Los Angeles, CA Received Bachelor’s of Science Degree, in Business Administration, with a minor in Sales & Marketing. GPA 3.35 While working full time.

REALTOR LICENSE 2007

Certified Peer Support Specialist 2017 Current NAMI President, NAMI Rappahannock

SKILL SET

Ability to stay focused, working through to obtain & complete an issue or task.

Strong sense of understanding and communicating with customers and team members

Complete follow through

Ability to communicate with clear and concise understanding

Ability to listen and identify issues at

hand that need resolutions

INTEREST

I enjoy gardening, exercising, event planning and being a grandmother. I have volunteered on a variety

of committees as a Realtor, like Habitat for Humanity, First Time Home Buyers Class for VHDA. I also teach meditation and relaxation at both local hospitals.

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