Helena Simpson

Fort Smith, Arkansas

479-***-****

479-***-****

adw6q6@r.postjobfree.com

OBJECTIVE - My ideal job is being a keyer. It is something I really felt comfortable doing, and excel at! I am currently working on my degree in Social Work. My goal is to eventually be able to help children that have been affected by tragedies. Data entry,Clerical, customer service, or related position. SUMMARY

Clerical professional offering more than 10 years of experience in customer service. EXPERIENCE:

Randstadusa-work from home November 2022 - 01/2023 In this position, I handled outbound calls to the physician's offices in attempts to retrieve medical records for the client.

Broadpath

Provider service specialist November 2021 through November 2022. I started this position in member services, assisting members with making payments, claims, website issues, etc. I then began in Provider Services where I assisted providers with the website, claims, and member benefits. Onesupport

Work at Home customer service specialist

04/2021-09/2021

I worked here answering phones for the Texas Workforce Commission helping people with their unemployment claim, and troubleshooting on the website, etc. Home Health Care for family

04/2013-04/2021

In this position, I was a driver/caregiver for my mother who was losing her sight from diabetic complications. I cared for her several years before her husband retired from driving, and was able to care for her himself. Secretary

Hot Springs Homes, Hot Springs, Arkansas

Answered telephone and gave information to callers, took messages, and transferred calls to appropriate individuals. Opened incoming mail and routed mail to appropriate individuals. Scheduled appointments. Maintained calendar and coordinated conferences and meetings. Filed correspondence and other records. Made copies of correspondence and other printed matter. Greeted and welcomed visitors, determined the nature of business, and directed visitors to employers and appropriate people. Compiled and maintained records using typewriter and computer. Mailed newsletters, promotional material and other information. Ordered and dispensed supplies. 07/2011-04/2013

Administrative Assistant

Family FM 89.3, Springdale, Arkansas

Accounts payable, Multi line phones, Entering music into the system, Prepared records and reports, such as recommendations for solutions of administrative problems and annual reports.

10/2010-07/2011

Keyer/Feed Payables

Tyson Foods, Springdale, Arkansas

Entered data from source documents into computer and onto tape and disk for subsequent entry, using keyboard and scanning device. Filed completed documents. Deleted incorrectly entered data. Kept record of completed work. Selected materials needed to complete work assignment. Compared data entered with source documents. Compiled, sorted, and verified accuracy of data to be entered. 01/2007-06/2008

Clerical Temp

Wal-Mart Home Office, Bentonville, Arkansas

Typing, Data Entry, Customer Service, Answering multiple phone lines, Helping vendors resolve issues with purchase orders, Assisting in workman's comp cases, Imaging

09/2001-10/2010

EDUCATION

Ged - 2011 National Park Community College Hot Springs, Arkansas