Nia Coates
Baltimore, MD *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Laundry Aide
OakCrest Retirement Community - Parkville, MD
November 2015 to Present
Operated washers and dryers, loading and unloading laundry from machines according to recommended capacity
● Collected dirty linens from soiled hamper rooms and transported to laundry room for proper cleaning
● Received and sorted all articles by kind, color and degree of soil
● Ensured to set proper drying and cooling times for different types of linen
● Administered cleaning agents to laundry according to product specifications
● Inspected all laundry and linens and recorded damaged or stained items
● Prepared and distributed towels, washcloths, gowns, and other linens to their proper cabinets or rooms
● Maintained a clean and safe environment at all times Amazon Fulfillment Center Associate
Amazon Warehouse - Baltimore, MD
October 2020 to March 2023
I package item to go to customers.I picked for the pick department to go get all the item that was needed for each batch I also was in problem solve making sure the right items and making all the wrong item was replaced with the right shipment item and I was had to make they was out of the warehouse on time and corrected…I all was the slammer which I had to make sure the item was the right weight and correct before going on the belt to head to the shop dock to be loaded on the truck and I was a part of safety committee with I had to make sure associates had the proper Ppe on and the cages and carts was in workable conditions.
Housekeeper
Future Care - Baltimore, MD
August 2008 to November 2014
Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas per health and safety guidelines
● Swept and mopped floors; vacuumed rugs, carpets, upholstered furniture, and draperies
● Dusted and polished furniture and equipment; washed windows, walls, ceilings and woodwork
● Emptied wastebaskets, cleared and cleaned ashtrays, and disposed waste into appropriate bins
● Replenished supplies such as drinking glasses, linens, writing supplies and bathroom items
● Responsible for maintaining cleaning carts and storage areas well-stocked with clean linens, towels, toiletries, and supplies
● Laundered patients' personal items as needed
Receptionist
The Wesley Inc - Baltimore, MD
June 2001 to July 2008
Processed cash, credit, debit, and check payments; reconciled sales transactions and ensured adequate change was available
● Directed customers to appropriate departments; assisted with merchandise selections and purchases
● Responded to customer inquiries, addressed concerns, and resolved issues
● Supported overall maintenance efforts by maintaining work areas clean and orderly at all times Cashier
Popeye's - Baltimore, MD
January 1999 to March 2000
Processed cash, credit, debit, and check payments; reconciled sales transactions and ensured adequate change was available
● Directed customers to appropriate departments; assisted with merchandise selections and purchases
● Responded to customer inquiries, addressed concerns, and resolved issues
● Supported overall maintenance efforts by maintaining work areas clean and orderly at all times Education
Northwestern High School - Baltimore, MD
1997
Skills
• Professional individual with excellent communication skills. Eager to learn new things and take on additional responsibility. Works well independently or within a team. Determined and motivated open to challenges and new environments.
• Laundry
• Cleaning Experience
• Load & Unload
• Custodial Experience
• Commercial Cleaning
• Cooking
• Residential Cleaning
• Caregiving