Director, HR/Talent Acquisition/DEI

Talent Acquisition/Recruiting/Workforce Development

(VETERAN)

Dynamic, results-oriented leader with over 20 years of recruiting/talent acquisition/business development/workforce development experience. Excel at leading cross-functional teams and coordinating multiple projects. Exceptionally strong understanding of the business issues that drive recruiting strategies. Adept at managing all phases of the recruiting lifecycle & aligning human capital initiatives with business strategies to drive performance. Innovative, strategic thinker skilled at developing and implementing comprehensive strategies and tactics for cultural and organizational change. Successfully managed business P&Ls to profitability and growth. Effective relationship builder with internal and external key decision makers at all levels to achieve desired outcomes.

Areas of Expertise

Full Life Cycle Sales/Recruiting Management

Community Engagement & Enrichment

Workforce Development Leadership

Talent Acquisition Strategy

Strategic Planning

Vendor and Client Management

Licensing & Negotiating Terms

Diversity & Inclusion Initiatives

Applicant Tracking Systems

Project and Program Management

P&L Management

Training & Development Leadership

Core Competencies

Unique competency in translating business issues into recruiting strategy

Experienced at managing cross-functional teams for fast-paced projects including IT, Healthcare, Accounting & Finance, Engineering, Manufacturing & Administrative/Clerical

Excellent people skills, both managing teams and mentoring junior team members. Manage staff w/9+ direct reports. Skilled at recruiting and hiring team members.

Solid customer-facing skills for requirements gathering, key account management, and deliverables execution & management

Full lifecycle recruiting experience in scoping, designing, deploying and supporting company-wide business requirements with appropriate strategy

Experience working in a virtual capacity and managing virtual team members

Professional Profile

Amazon Web Services – Seattle, WA (remote) March 2022 – Present

Senior Client Lead (Director, Talent Acquisition)

Lead recruiting support for the Sales Operations Organization for Amazon Web Services

Develop recruiting strategies and build strong candidate pipelines for high priority roles

Supports both Tech and Non-Tech roles

Manage and close searches against short timelines

Lead team in high volume of hiring with focus on building high quality diverse pipelines, simplifying the interview processes, and being more proactive in how the AWS talent acquisition team recruits

Supported by an impressive group of Sourcers, Recruiting Coordinators, and Market Intelligence Researchers all working together to deliver results for our customers

Partner with hiring teams to build effective sourcing, assessment, and closing approaches utilizing an ability to manage customer/partner expectations (this was will always be backed by data)

Build and maintain a network of potential candidates through pro-active market research and on-going relationship management; conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios

Articulate in writing a plan with deliverables, timelines and a formal tracking process (this was all backed by data)

Work with Sourcers and Researchers to prepare strong and diverse candidate slates

Participate in special projects/recruiting initiatives

Some of our team’s projects in the last year include increasing our pool of interviewers and interview leads, simplifying and standardizing our recruiting processes, and helping to develop and roll out employer branding strategies

Erie Family Health Center – Chicago, IL March 2021 – March 2022

Director, Talent Acquisition – Diversity & Inclusion, Community Engagement

Manage the day-to-day operations of the Recruitment Team, including management of recruiters and their associated client groups.

Identifies opportunities for performance, process, and customer service improvements and executes strategies to achieve results in a deadline-driven environment; develops and manages implementation of new processes and procedures.

Provides consultative services to and collaborates with front line managers and senior leaders to develop recruitment strategy for associated client groups.

Achieves best-in-class recruitment performance metrics through effective use of sourcing and recruitment strategies; reports metrics to Recruitment/HR leadership on a quarterly basis.

Trains, develops, and mentors staff-level recruiters and prepares them for movement through the internal Saint Anthony career path.

Implements large-scale change management initiatives related to the Recruitment function; responsible for managing all related communications and training; measure results to ensure effectiveness.

Leverage technology wherever possible to create efficiencies; maintains relationships with outside vendors and works with advertising agency.

Collaborate with Community Services to develop a hiring plan, including goals, strategies and metrics that impact those facing barriers to employment

Plan and execute comprehensive recruitment and yield events, including outreach events and education presentations

Seek out and engage prospective talent; advise on the opportunities at Saint Anthony Hospital

RUSH University Medical Center – Chicago, IL October 2019 – March 2021

Manager, Talent Acquisition – Diversity & Inclusion, Community Engagement

Manage the day-to-day operations of the Recruitment Team, including management of recruiters and their associated client groups.

Identifies opportunities for performance, process, and customer service improvements and executes strategies to achieve results in a deadline-driven environment; develops and manages implementation of new processes and procedures.

Provides consultative services to and collaborates with front line managers and senior leaders to develop recruitment strategy for associated client groups.

Achieves best-in-class recruitment performance metrics through effective use of sourcing and recruitment strategies; reports metrics to Recruitment/HR leadership on a quarterly basis.

Trains, develops, and mentors staff-level recruiters and prepares them for movement through the internal Rush career path.

Implements large-scale change management initiatives related to the Recruitment function; responsible for managing all related communications and training; measures results to ensure effectiveness.

Leverages technology wherever possible to create efficiencies; maintains relationships with outside vendors and works with advertising agency.

Collaborate with Community Services to develop a hiring plan, including goals, strategies and metrics that impact those facing barriers to employment

Plan and execute comprehensive recruitment and yield events, including outreach events and education presentations

Seek out and engage prospective talent; advise on the opportunities at RUSH University Medical Center

Actively recruit individuals from target populations into RUSH University Medical Center using online geo-social recruitment among other methods

Comfortable navigating street outreach that is directly relevant to the target population

Build leader capability and engagement in talent acquisition process

Develop and manage career pathway development programs

Establish and maintain collaborative relationships with a variety of local, community-based organizations and schools targeting underserved communities within the RUSH footprint.

Attend community meetings, events and forums, and special programs

Participate in multiple healthcare collaborations targeting Chicago and surrounding suburbs

Be the ambassador to and champion of joint initiatives around employment to address social determinants of health

Lead collaborative efforts with Community Service initiatives on employment outreach strategy and recruitment best practices

Employ accurate and timely data collection, entry, and reporting for all program related client-level data

AMITA Health (Presence Health) – Chicago, IL July 2017 – Sept 2019

Talent Acquisition Consultant – Diversity & Inclusion, Community Engagement (Virtual)

Designs, develops and implements innovative outreach programs to reach diverse talen using Talent Acquisition best practice in support of Presence Health’s mission and initiatives.

Researches best practice for full cycle recruitment programs, with a focus on diversity and inclusion.

Creates comprehensive recruitment strategies including, sourcing plans, outreach, trainings and tracking in collaboration with Talent Acquisition team.

Serves as the liaison to community partners, universities and diversity partners to foster existing relationships and develop new system-wide programs; 19 hospitals & 234 other sites of care.

Responsible for maintaining and reporting metrics as it relates to program participants and associate conversions.

Strong passion for mission based work, diversity & inclusion initiatives and impacting the people and communities we serve

Awards & Recognition (all in less than 1 year of employment)

Veterans Employment Leadership Award and Medal

Letter of Recognition from Senator Tammy Duckworth for our commitment to employment of veterans

Safer Foundation Employer Recognition for significant contributions to criminal justice reform and re-entry in the Chicago area

Advocate Health Care – Downers Grove, IL July 2015 – July 2017

Staffing Advisor (Virtual)

Function as staffing advisor to Advocate Health Care & ACL Labs leaders/managers

Work closely with Talent Acquisition team regarding talent pipeline development

Build highly efficient relationship management of candidates and hiring managers throughout the staffing process

Maximize the efficiency and application of the applicant management system on a real-time basis, demonstrating mastery of the tool and translating its use into minimum time-to-fill, vacancy rates for high levels of customer satisfaction

Function as a mentor for new Staffing hires and to mentor/teach tenured Staffing professionals on recruitment process/workflow or utilization of technology

Project management responsibilities – committee to develop and execute Advocate veteran hiring initiative

Highly refined written and oral interpersonal skills in the areas of managerial consultation, small group facilitation and/or presentations, and large group presentation to deal with the diversity of potential interfaces at all organizational levels

AppleOne Employment Services – Chicago, IL October 2013 – July 2015

Branch Manager

Manage and mentor a team of 9 business development and recruiting professionals; coaching and implementation of best practices

Led business development efforts in Illinois, Wisconsin, Indiana and Michigan – Healthcare, Technology, etc…

Responsible for managing teams who place talent at all levels using both traditional & non-traditional client engagement & recruiting methods

Successful in developing strategic relationships with CEO, CHRO and other C-level leaders in target organizations; expand business mix in a number of verticals

Partnered with multiple workforce development agencies & community organizations in Chicago and Cook County to target underserved communities; developed hiring initiatives, training programs, workshops, etc…

Skills for Chicagoland’s Future – Chicago, IL September 2012 – October 2013

Director, Business Partnerships

Lead role in employer partner engagement, talent acquisition and organizational development

High proficiency in Project Management, Workforce Analytics and Succession Planning.

Responsible for managing teams who place unemployed residents of Chicago and Cook County at all levels using both traditional & non-traditional client engagement & recruiting methods

Ensure that Chicago office complies with the strategic initiatives set forth by the Mayor’s office and Cook County Board President Toni Preckwinkle

Ensure that Chicago office complies with all federal, state & local guidelines

Successful in developing strategic relationships with CEO, CHRO and other C-level leaders in target organizations, expand employment opportunities unemployed Chicago and Cook County residents

Led strategy planning with 75+ workforce development agencies in Cook County; worked closely with leadership at the Chicago Cook Workforce Partnership Organization

Conduct extensive market research to evaluate business trends and translating that into overall strategy& development/implementation of best practices

MATRIX Resources, LLC – Chicago, IL May 2010 – August 2012

Manager, Business Development/Recruiting

Responsible for the creating and building MATRIX’s Chicago presence along with the National VP

Responsible for building 3 practices: Sales, IT Recruitment & Executive Search

Responsible for managing teams who place IT professionals at all levels using both traditional & non-traditional sales & recruiting methods

Ensure that Chicago offices comply with the strategic initiatives set forth for expanding our US presence

Develop strategic relationships with upper level management in target organizations, expand presence in the Chicago and Midwest IT community, professional organizations and communities

Conduct extensive market research to evaluate business trends and translating that into business strategy

Manage all aspects & phases of the Chicago office – P&L, Budget, Staffing, Recruiting, etc.

TechniSource (Spherion) – Chicago, IL May 2007 – May 2010

Sr. Account Executive

Successfully led & managed team of sales representatives & recruiters in meeting multi-million dollar quotas

Worked with the delivery team to source, phone screen and interview candidates for Information Technology positions within an array of industries in a high volume staffing environment

Utilize referrals, personal network, direct recruiting, professional organizations, networking events, online job boards, campus events, etc. to attract in-demand, excellent match candidates

Responsible for placing IT professionals at all levels using both traditional & non-traditional sales & recruiting methods

Strong experience and efficient utilization of Applicant Tracking Systems & Vendor Management Systems

Managed requisition flow to offshore sourcing teams

Develop strategic relationships with management

Conduct extensive market research to evaluate business trends

Awards & Recognition

Became the top rep in the Chicago office in 6 months & maintained top 10% status during my tenure

Kforce, Inc – Chicago, IL March 2005 – May 2007

Sr. Account Manager

Led new business development for the Central Region

Identify opportunities with potential client companies for various technical openings

Qualify permanent and contract opportunities, make verbal/written presentations, establish customer relationships, lead recruiting team in developing and presenting appropriate customer solutions and follow through on delivery and placement

Maintaining constant contact with clients to anticipate current and future needs, anticipate changes in the workplace and identify new opportunities with existing clients

Awards & Recognition

Ranked in top 10% of the Chicago sales force (over 60 sales professionals)

Maintained highest level of gross profit margin in the Chicago office for 4 quarters

Randstad North America – Chicago, IL April 2003 – March 2005

Sr. Branch Manager

Management: hands-on manager with highly developed negotiation skills and experience cultivating strategic business partnerships & driving focused/targeted recruiting efforts

Team Building: decisive team leader with extensive experience with succession planning, recruiting & hiring, developing talent and creating effective training programs

Communication: persuasive communicator with well-developed presentation skills with a proven ability to diffuse highly charged situations; able to develop productive relationships with colleagues, clients, and staff at all levels

Awards & Recognition

Managed 2 offices until decision was made to merge the two, streamlined the workforce and changed the culture of the office

Recruited, hired and trained 2 of the top 5 reps in the Chicago market

NCR, Inc. – Chicago, IL/Dayton, OH July 1998- March 2003

Senior Account Executive (Virtual)

Responsible for managing existing clients and developing new client base for the NCR Teradata Solutions Group

Solution selling in a sophisticated and complex sales environment utilizing strong business acumen, technical aptitude, and negotiation skills

Successful in brokering deals and closing sales in excess of $1M dollars; expanded territorial sales by more than 40%

Awards & Recognition

Ranked in top 5% of the national sales force of over 300 sales professionals

Acquired & maintained multiple fortune 100 accounts in the Midwest that led to consecutive years of exceeding quota

SPSS, Inc – Chicago, IL June 1994 – June 1998

Account Manager/Team Leader

Sold statistical software solutions into the government sector of the United States & Canada

Areas of focus: data warehousing, data mining, quality control, process documentation, and business intelligence

Led allCLEAR project: worked closely with product manager and helped to lead market penetration of this newly launched process documentation software

Consistently lead team in exceeding $2M dollar quotas

Awards & Recognition

Received company’s highest award for achieving over 100% of quota every quarter over the last 2 years

Team in top 3 of 50 in performance relative to quota in the public sector

Personal rank in the top 10% of performance relative to quota

Education

United States Military Academy - West Point, NY June 1988 – June 1990

Major: Mechanical Engineering

Southeast Missouri State University – Cape Girardeau, MO August 1990 – May 1994

Major: Finance Minor: Political Science/Computer Science

Bachelor of Science - 1994

REFERENCES AVAILABLE UPON REQUEST

Job Description PLEASE NOTE: This is a VIRTUAL position and open to all US Locations.

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